Half of all Australians made their health a greater priority over the past year – showing signs of great proactivity in managing health and wellness. The full report is available for download.
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Health View
“Economic updates, business trends and case studies specific to the healthcare industry”
Health View is NAB’s dedicated online source of economic updates, business trends and case studies specific to the healthcare industry. Designed to help our customers reach both their business and personal wealth goals, we provide regular features from industry experts on finance, property, marketing and legislation.
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Recently Published Articles
NAB Health Cyber Security Awareness Webinar
We recently ran a NAB Health Cyber Security Awareness webinar. Please find the recording below.
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Starting small delivers big pay-off
Jade Ek used the experience managing her husband’s dental practices to step out on her own. Launched in 2006, her Supreme Dental Group has been on a growth trajectory ever since.
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2023-24 NAB Health Insights Special Report (Part 1)
The latest NAB Health Insights Special Report takes an in-depth look at health consumer attitudes and satisfaction levels. It’s a revealing investigation available for download now.
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Four brothers, 13 pharmacies: How risk equalled reward
It took a brave relocation to regional NSW to kick-start Fawaz Khodary’s pharmacy career. Today, it’s paid off handsomely as he and his three pharmacist siblings grow their Your Discount Pharmacy brand.
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HICAPS: Driving positive change in health
HICAPS exciting next chapter: Integrations to Best Practice & Medical Director.
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Land lease way of the future for the silver years
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Tech changes are more than skin deep and here to stay
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Everybody happy about health payments digitisation
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Generational change as young give flexible medicine a shot
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Economies of scale begin to bite in dentistry and allied health
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NAB Health Insights Special Report (Part 3) 2023
The latest NAB Health Insights Special Report (Part 3) provides an exploration into Australian consumer e-health usage and satisfaction levels. The report is now available for download.
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Cures in pipeline from GP dearth to affordable sunset years
This article first appeared in the Australian Financial Review.
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Open 365 days a year? The medical chain shifting gears
Henry Bateman built his first Cornerstone Health medical centre to make quality primary care accessible to everyone. Seven years and 13 centres later, the combination of bulk billing, extended hours and a range of on-site services has proved a winner for patients and practitioners alike.
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Rethinking emergency care a win for doctors and patients
It was always going to be a bold move: launching a privately owned emergency clinic. Dr Pankaj Arora shares why he launched WiSE clinics, how he funds them and what’s behind their 5- to 10-minute window to see a doctor.
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Australians turn toward preventative health
Australians are more focused on preventative health than ever, presenting opportunities for businesses and practitioners. But there is still room for improvement and financial incentives may hold the key.
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NAB Health Insights Special Report (Part 2) 2022/23
Do Australians have a preventative health mindset? Find out more in the latest NAB Health Insights Special Report (Part 2) available for download.
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From rural health recruitment to 65 medical centres
While practising in the NSW outback, doctors Hamish Meldrum and Ross Lamplugh had a passion to improve rural and remote healthcare. Today, the result is Ochre Health - a national network of 65 medical centres and two medical recruitment businesses. And they're not done yet.
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NAB Health Insights Special Report (Part 1) 2022 and Webinar
Highlights from our latest NAB Health Insights webinar and the NAB Health Insights Special Report available for download.
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The ‘small’ business doing big numbers
The smart plays that are seeing a cosmetic medicine operator deliver to 20,000 customers a year.
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A brilliant career built on dedication and determination
“I feel very fortunate to do what I always wanted to do.” President of The Australian & New Zealand Association of Oral & Maxillofacial Surgeons Dr Patrishia Bordbar tells us about her incredible journey from a young girl in Iran to her career today as a renowned surgeon.
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Digital payments a complex operation
This article first appeared in the Australian Financial Review. By James Dunn.
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COVID-prompted new healthcare models support better patient outcomes
This article first appeared in the Australian Financial Review. By Alexandra Cain.
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Dentists pull out stops to help during crisis
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Paths to growth: Two health professionals share their story
More space, more people, more practices – which growth strategy is right for you? Vet Judy Harbison and dentist Nicole Yuen share their different routes to success.
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How today’s tech is shaping the future of healthcare
Healthcare stands on the cusp of a technology-driven revolution. And Australia is already taking its first steps into this exciting new future.
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Is medical education keeping pace with change?
From complex needs to disruptive technology, young doctors are facing fast-changing demands. We look at how educators can ensure they’re equipped for the challenges they’ll face.
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Corporate care: Where it started, where it’s going
Corporate care, also known as the integrated health model, radically altered the care model of General Practice. Twenty-five years later, how have multi-disciplinary practices proved their worth for patients and practitioners?
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Pharmacy services to surge on back of digital scripts
From a standing start, Australia’s pharmacists have dispensed 6.5 million electronic prescriptions since May 2020. And that’s unleashed patient demand for even more health services.
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NAB Australian Health Insights Digital Event 2021
Highlights from our latest healthcare industry event.
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NAB Australian Consumer Health Survey 2021
Discover the nation’s attitudes to health and healthcare in our comprehensive survey.
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NAB Australian Pharmacy Survey 2021
Read the latest findings on the nation’s attitudes to pharmacies and their role in healthcare.
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Why multidisciplinary care brings multiple benefits
It’s not hard to see why integrated primary health care is gaining traction in Australia – co-located multidisciplinary teams can deliver big benefits.
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Value-based healthcare: why less is more
Better for patients, practitioners and taxpayers, value-based healthcare takes a more holistic approach to funding and treatment – and it’s gaining momentum.
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Digital health – the lure of a multibillion-dollar market
It’s set to be one of the fastest-growing areas of innovation – and Australia has what it takes to be a world leader. Here’s how we could step on to the digital health global stage.
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Practice made perfect: Building a successful health business
Opening a medical practice – or two, or three – can be exciting… and nerve-racking. Longstanding NAB Medfin banker Jason Savage shares his views on how to set yourself up for success.
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Hospitals rose to the pandemic challenge – what changes will stay?
This time last year, the nation’s hospitals braced for a potentially overwhelming crisis. We look back at their response to COVID-19 and which changes could be here to stay.
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Why patients lie to doctors and tell chatbots the truth
Doctors depend on their patients to tell the truth, but research shows many don’t. Could discussing ailments with a chatbot be the answer?
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The business of health: what the future has in store
It was the biggest health crisis in a generation yet, during the worst of the 2020 pandemic, many primary care practices were quieter than ever. As recovery gets under way, we study COVID’s current and future impact on operating a healthcare business.
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Has COVID-19 put an end to ‘soldiering on’?
How COVID altered health behaviours – and health businesses.
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NAB Health Insights – Managing wellbeing in a COVID-19 world
A desire for social connection is fundamental to our wellbeing; being deprived of it can pose significant mental and physical consequences.
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NAB Health Insights – Supporting our Practitioner Community
NAB's annual Consumer Health survey of over 1000 Australians provides a unique insight into Australia's health system through the eyes of those that rely upon it - patients.
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NAB Health Insights – Supporting our Pharmacy Community
NAB's research in collaboration with the Pharmacy Guild of Australia demonstrates how pharmacies have become more important to their community than ever before.
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State of the nation: NAB’s 2020 Consumer Health Survey checks Australia’s pulse
NAB’s latest in-depth report reveals how Australians and the health system are coping with COVID-19.
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NAB Pharmacy Guild Practitioner Survey 2020
Insights into Australia's Pharmacy sector post COVID-19 through the eyes of pharmacists.
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Pandemic health: A turning point in prevention?
Does COVID-19 have the power to change thinking on how we tackle chronic disease?
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2020: The year telehealth came of age
Three months of lockdown did more for remote healthcare than 10 years of discussion.
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Health View Podcast: leadership
Podcast: How the health care sector can lead through and beyond COVID-19.
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Supporting Health customers through COVID-19 webinar
Analysis of the impacts on of the COVID-19 crisis on health and allied practitioners.
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Health View Podcast: money matters
Listen to podcast: As restrictions ease, how can small businesses rebuild their finances?
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Health View Podcast: global shock, local impact
New podcast: Australian health sector’s extraordinary COVID-19 response.
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Splash landing: the Australian healthcare innovation making it big in America
The story of a tiny surgical screw breaking into the US market is inspirational. Can other Australian healthcare entrepreneurs learn from its success?
The prescription for a healthier health system
Around the world, technology is transforming patient care. So why is Australia slow to follow suit?
The future of general practice: big corporate or mid-sized consolidated clinic?
Corporate or consolidated practices. The two trends having the biggest impact on younger GPs.
Is telehealth finally starting to gain traction?
Thanks to video conferencing, onerous trips to the hospital to seek medical advice may be drawing to a close.
Digital disruption and the Australian healthcare sector
Avante Medical founder Scott Crawford outlines the high-tech issues of the moment – and the near future – for Australia’s $137 billion healthcare sector.
2019 – a year of change, choice and opportunity for community pharmacy
Digitisation, healthcare services and collaboration are transforming many pharmacies into community health hubs. We look at four key changes and opportunities to expect in the year ahead.
Health hubs: the changing face of Australian healthcare
Thanks to collaboration, groundbreaking hubs are connecting community, medicine, industry and academia – and creating opportunity.
Australian Practitioners have their say on the future of health
Cost increases remain the single biggest challenge facing businesses within the health industry, with NAB’s latest report card showing that revenue pressures and compliance and regulation are among the biggest challenges facing the industry.
Is eHealth the key to a healthier practice?
An ‘e’ prefix tends to indicate a technological leap forward, and that’s certainly the case for ‘eHealth’. It’s helping patients manage their own health and changing their relationship with healthcare providers. So, where does that leave your bottom line? NAB’s Cameron Fuller examines the impact of technology and contemplates potentially profitable new business models.
Chapter 3: Future of Health – The health system
The trends reshaping health and the future implications for the Australian marketplace.
Chapter 2: Future of Health – A practitioner perspective
The trends reshaping health and the future implications for the Australian marketplace.
Taking dermatology out of town
Online dermatology consults for rural Australians… how a ground-breaking new Teledermatologist platform is delivering specialist care to rural and remote patients.
Chapter 1: The Future of Health – A Consumer Perspective
The trends reshaping health and the future implications for the Australian marketplace.
Chatbots: plugging the gaps in healthcare and banking
Chatbots are ready to answer questions 24 hours a day – a big plus when you’re talking health or finances. Dana Bradford, senior research scientist at CSIRO, and NAB’s head of innovation Jonathan Davey discuss how conversations with machines could make life easier.
The healthcare conversation we have to have
Rising demand, shrinking resources, vulnerable clients – we can’t keep ignoring the challenging business of healthcare for the elderly.
The race is on: why Australia can lead in health innovation
The race is on to cut costs and save lives. As a nation, we have an impressive history of healthcare innovation – but what of the future? And what’s our place in the race to find new, cost-effective ways to diagnose, treat and prevent illness?
Prize-winning invention could save millions of lives
Vincent Garvey had no experience of dialysis – but his prize-winning invention is on track to save millions of lives.
China’s healthcare challenge: A uniquely Australian opportunity
China faces some interesting healthcare challenges over the next few decades – and Australian companies are well placed to be part of the solution.
Consumer spend at direct care Health Practitioners
This report provides a first look at Australian household spending patterns across a range of patient care practitioners (excluding GP’s, hospitals, pharmacies) based on transactions made through NAB’s health payment systems.
NAB and Medfin Health Practitioners’ sentiment survey
The NAB Health Practitioners’ Sentiment survey is designed to gauge how medical practitioners feel about the prospects for their business and industry.
CEO Seat: Western Health’s Associate Professor Alex Cockram
An early love of horses almost led Western Health CEO Alex Cockram to become a veterinarian but her great interest in people’s lives, motivations and their resilience inspired her into psychiatry. It’s what’s still inspiring her today.
Aged Care: Navigating a changing investment landscape
This insights paper has been prepared by NAB Corporate Health and JBWere to address the current challenges facing providers and to examine some of the successful strategies being adopted.
Big data heats up the health sector
A commitment to big data is helping the NSW Ministry of Health not only save costs but save lives, from identifying patterns early to ultimately reducing the number of people who end up in the emergency department.
Pharmacy and football go hand in hand for elite sportswoman
This talented Australian professional sportswoman has been kicking goals both in the world of international football and at her university studies in pharmacy.
Prevention is better than cure with workplace mental health
Evy Gomo, Clinical Manager at Davidson Trahaire Corpsych, shares her top tips for SME owners looking to create psychologically healthy workplaces.
Partnerships with consumers – good practice, good business, good policy
This report looks into the growing trends of digitisation and how that is driving deeper partnerships with consumers. It is based on insights from industry experts, clients, NAB Health’s analysts, plus key strategy executives representing practitioners, pharmacists, and corporate health.
Planning for success in a general practice
Every business needs a plan, including a general practice. Dr Neville Steer and accountant Sue Prestney discuss the benefits of keeping a business plan short and simple.
Healthy benefits from new domain names
A host of new domain name extensions are providing health practitioners with new branding and search marketing opportunities, as well as creating a level of trust and credibility for the overall sector.
Iraqi asylum seeker turned-surgeon helps Australia’s war-wounded walk again.
Former refugee Dr Munjed Al Muderis is an orthopaedic surgeon specialising in hip, knee, trauma and osseointegration surgery – a high-tech procedure that has transformed the lives of many amputees, both in Australia and around the world.
Meet the man with his finger on the pulse of property investment
Health Project Services CEO Dean Crozier is on a mission to deliver a vital transformation of the healthcare property sector in Australia.
Marketing-savvy physio brings flexible thinking and fresh energy to aged care
Nick Heywood-Smith and his wife Nikki explain how they built Wellness and Lifestyles Australia into a one-stop shop for allied health services.
Experience and personal passion drive new Head of NAB Health
Digital innovation as well as increasing demand for Australia’s health expertise overseas are two of the big opportunities ahead for the local healthcare sector, says NAB Health’s new General Manager, Cameron Fuller.
Entrepreneurial medico thinks outside convention to stitch up lucrative new markets
Dr Ben Chan is part of a growing tribe of doctors who have started complementary side-businesses.
New strategies for keeping seniors out of hospital
Continued growth in the ageing population is expected to generate business for healthcare providers. Strategic Professor Susan Gordon, South Australian Chair of Restorative Care at Flinders University, explains the benefits of differentiating your services to meet older people’s evolving needs.
The new CancerAid app supports patients and their doctors
We talk to one of the developers of the CancerAid smartphone app that helps doctors to personalise their support for cancer patients.
Aussie vet brand retrains a tough audience to be positive on social media
Vet4Pets has created a community-centric social media strategy, tapping into its strong ties with the local area as well as bringing the brand’s motto, ‘Family Vets for Family Pets’, to life. Vets4Pets Business Manager Carole Benassy shares her top tips for using social media.
Vital signs: The pros and cons of buying an established medical practice
Buying an established practice can give medical practitioners a head start in business. Medfin’s Nathan Marris and orthodontist Dr Nour Tarraf discuss the benefits and potential pitfalls.
With next-gen wearable tech, doctors gain tools to deliver more intensive care
Wearable technology could improve patients’ quality of life and help medical professionals to provide more tailored care. Associate Professor Vijay Sivaraman discusses the potential benefits, and why widespread adoption could be five years away.
Road from practitioner to designer
Queensland podiatrist and physiotherapist Caroline McCulloch launched FRANKiE4 after spotting a gap in the women’s shoe market for styles that are both comfortable and fashionable.
Hospital boss attributes health of her career to great mentors
Named CEO Magazine’s 2015 Chair of the Year, Monash Health’s Barbara Yeoh says her successful career was shaped by the support and guidance of strong mentors.
Five ways to create a thriving community pharmacy
Kim Brotherson, Managing Director of Pharmacy 777 and Bruce Annabel, Pharmacy Business Consultant and Adjunct Professor of Pharmacy Management at QUT, share their top five tips for creating a thriving community pharmacy.
Combining great healthcare with expert business skills
Dentist, business coach and author, Dr Jesse Green is on a mission to empower healthcare professionals to become true business owners.
Where are the opportunities for healthcare in 2016?
Significant government reforms, shifting demographics and increased access to nationwide health data will underpin opportunities – both foreign and domestic – for Australian healthcare providers in 2016. NAB’s Paul Littleton and Dean Pearson highlight the key trends.
Physio industry builds social media muscle
The peak representative body for Australia’s physiotherapists is using social media as a valuable tool to engage and benefit its members, but also to boost awareness of the profession and its role in the community.
A practice manager takes care of the business
The right practice manager can improve the profitability and viability of a practice. GP Philip Gribble of the Clare Medical Centre and Gillian Leach, National CEO of the Australian Association of Practice Management, discuss the benefits of employing someone to take care of business.
Calls for pharmacists to expand their role
An expanded role for pharmacists could reduce pressure on GPs and emergency departments. George Tambassis, National President of the Pharmacy Guild of Australia, and GP Kean-Seng Lim, who has a pharmacist in his practice, discuss the benefits for patients, health practitioners and the public purse.
GPs take on the role of managing multidisciplinary care
Managing chronic conditions is a complex process. GP Tim Koh, co-owner of the Ocean Keys Family Practice in Western Australia, discusses how a multidisciplinary approach can help patients to take better care of themselves and why a GP is best placed to co-ordinate the team.
CEO Seat: Dr Jane Thomason on giving back
Public health expert Dr Jane Thomason has spent the past 16 years as Chief Executive Officer of JTA International, the healthcare development consultancy she founded in 1999.
Eyes through the sky
Professor Yogesan Kanagasingam, Research Director of the CSIRO’s Australian e-Health Research Centre, is using the NBN Satellite to conduct remote eye screening in remote indigenous communities. He’s expanded the reach of the Remote-I platform to China.
Health in Focus: Aged services insights
Health represents one of the largest and fastest growing sectors of the Australian economy. This insight paper has been prepared by NAB Health to address current issues and trends emerging in the Australian Aged Care Services sector.
How Eureka is making retirement more comfortable
Robin Levison, Chairman of ASX-listed Eureka Group Holdings, is running a ‘shared value’ enterprise, providing quality, affordable housing for low-income seniors and giving a return to shareholders at the same time.
Telstra’s huge play in eHealth
Telstra has now invested $237 million in 17 healthcare industry acquisitions, investments and partnerships in order to roll out numerous eHealth initiatives, with the ambition of establishing itself as Australia’s leading eHealth provider.
CEO Seat: Trish Hogan on transforming Pindara Private Hospital
As CEO of Pindara Private Hospital for the past seven years, Trish Hogan has steered more than $110 million worth of development, transforming the Ramsay Health Care-owned operation into the largest and most comprehensive private hospital on the Gold Coast.
How to protect your assets and practice
Without appropriate protection, your hard-earned assets could be at risk. Paul Jarvis, whose team manages the wealth of clients in the NAB Health sector, discusses how insurance, tax planning and a collaborative team of advisers can help you build a successful practice.
The business of building a successful practice
Like every other business owner, a general practitioner (GP) needs a business plan. Tristan Bond, Founder of The Healthcare Business Group, and GP Dr Karen Price discuss the benefits of a plan, what it should cover and how a business coach could help doctors to stay on track.
Health in Focus: Health Insights
NAB Health shares insights into the changing landscape of the health sector in Australia, providing findings from customers and key sector strategy executives for Practitioners and Specialists, Pharmacy and Corporate Health.
Designing hospitals for optimal health
Recognition that the environment in which patients are treated makes a big difference to how successful the outcomes are is driving hospital design, according to Conrad Gargett’s Managing Director Bruce Wolfe, a firm believer in what’s known as ‘Salutogenic Design’.
Create a more successful dental practice in four steps
Research suggests that, for many dentists, practice management is a major challenge. Anita Roubicek, Joint Chief Executive Officer of Prime Practice dental management specialists, discusses the benefits of having a well-run practice and shares her tips for improving performance.
Financial acumen helps women to achieve leadership roles
Women are still under-represented in senior positions across public and private organisations. Speakers at the recent Women in Health Leadership symposium considered why this is the case, and whether financial acumen could help women to achieve the most senior positions.
Networks and mentors help build a successful career
In healthcare, networking is less about exchanging business cards than building authentic relationships. At the recent Women in Health Leadership Symposium in Sydney a panel discussed how networks and mentors could help build a successful career.
Taking aged care expertise to China
The Royal District Nursing Service (RDNS) was one of the first Australian healthcare organisations to enter China. Executive General Manager Dan Woods discusses its success and ongoing opportunities.
A flying financial start to your medical career
After years of studying to be a medical practitioner you’re finally earning an income. Philip Mawkes, a Senior Relationship Manager at Medfin, explains why it’s important to make your financial future a priority and shares a five-point plan to help you get off to a flying start.
Mergers and acquisitions are reshaping healthcare
Across the health and aged care industry there is a continuing trend towards consolidation through mergers and acquisition. NAB’s Nehemiah Richardson and Natalie Smith discuss the impact of this trend and how to prepare for a merger or sale.
Using social media to grow a general practice
A growing number of general practitioners are using social media to attract new patients and secure their loyalty. Helena Athans from NAB Digital and David Bacon from the Healthy Thinking Group discuss the potential benefits and how to make the most of them.
Building sustainable relationships for care in the home
There’s a growing need for in-home care services and we are seeing more private operators come into the sector. Caroline Ucherek and Sheree Gover from CJU Medical Marketing share their tips for driving business growth by building relationships with clients, their families and referrers.
Sharing experiences can positively impact mental health
Medical practitioners often put their patients first – but the price could be compassion fatigue. Dr Frank Jones, President of the RACGP, and Dr Frank Meumann, President of the region’s Balint Society, explain how sharing experiences can have a positive impact.
Cloud computing in general practice
Cloud computing can reduce practice costs and increase efficiency but, as yet, only a minority of general practices have embraced the technology. Dr Nathan Pinskier and NAB’s cloud computing expert Tim Palmer discuss the benefits, current limitations and the potential for change.
Business skills help to build a sustainable private practice
Michael Kenihan is well placed to help clinicians succeed in business. A former athlete and physiotherapist, he now runs Australia’s largest network of allied health and sports medicine practices. He discusses the skills and behaviours that drive a successful private practice.
The changing landscape of community pharmacy
How can pharmacies evolve with changing times? NAB research has identified three important metrics for community pharmacies to keep an eye on to improve productivity. They include Stock turnover, dispensary to sales ratio and wage costs for sales ratio.
Budgeting for a more successful practice
A budget will help you to monitor the financial health of your practice – but that’s just the beginning. Stephen Allan, Credit Executive at Medfin Finance, explains how a budget can also help you to run a more productive and profitable practice.
Change and opportunity for healthcare in 2015
2015 could stand out as a year of change for the health sector – so where do the best opportunities lie? Dean Pearson, NAB’s Head of Industry Analysis, and Melissa Timbs, Senior Policy Advisor - NAB Health, look at how the changes could work in your favour.
GP co-payment changes – what you need to know
Prime Minister Tony Abbott and Health Minister Peter Dutton have announced that the proposed $7 GP co-payment will be redesigned. Scheduled to commence on 1 July 2015, we explain the new measures and how NAB Health can help your business prepare for these changes.
10 tips for starting a dental practice
Starting a dental practice for the first time can be challenging, especially during the initial planning stages. One of Medfin’s leading dental finance specialists, Haydn Maddock, shares his top 10 tips for setting up a practice that’s built for success.
From pet project to successful vet practice
After co-founding the first privately run specialist veterinary practice in Sydney, Dr Sarah Goldsmid swam against the tide of the GFC and expanded her business. A finalist in last year’s Telstra Business Women’s Awards, she explains how a passion for surgery continues to drive her success.
Create a positive first impression with your waiting room
Your waiting room can influence how your patients feel about you and your practice. Caroline Chaplin, Director of Rooms With Style, explains how colour, lighting and soft furnishings can help you convey the right message in a cost-effective way.
Volunteers enhancing healthcare
Barwon Health’s Volunteers Services Director sees volunteers as community advocates who enhance the healthcare experience of consumers. Recognised at the 2014 NAB Women’s Agenda Leadership Awards, Zoe Waters is now taking her message to a wider audience.
Starting your own dental practice
When you’re ready to go it alone, do you buy an existing dental practice or start from scratch? Medfin CEO, Paul Freeman explores the decision-making process, and believes the end result normally stems from whether you’re more entrepreneurial or risk-averse.
The future of clinical trials in Australia
Clinical trials provide access to new treatments, contribute to Australia’s economy and support our public sector institutions. Dr Brendan Shaw, Medicines Australia Chief Executive, discusses the challenges and opportunities that are shaping our innovative medicines industry.
Managing the rising cost of an ageing population
In 40 years, about a quarter of Australia’s population will be over 65. Michael Bassingthwaighte, CEO of Peoplecare, explains how a closer relationship between private health funds and GPs could improve patient wellbeing and manage increasing costs.
Boost the health of your business this end of financial year
The end of financial year is a busy time for the healthcare sector, but there’s still an opportunity to get your business into shape for June 30. NAB Health General Manager, Nehemiah Richardson shares seven practical strategies to help your business make the most of tax time.
Six strategies for creating a safer medical practice
Many general practitioners have been exposed to aggressive behaviour yet few have taken steps to protect themselves. Researcher Dr Danny Hills explains his six simple strategies for keeping a medical practice a safer and less stressful place to work.
Marketing a healthcare practice
Marketing can help you to build a practice, run it successfully and ultimately make a profitable exit. Jason Borody, Managing Director of Vividus Marketing, talks about opportunities, challenges and how the internet has made communications a priority for the healthcare sector.
How to recruit the best people for your business
Finding and keeping the right people is fundamental to the success of any business. Gavin O’Meara, Manager of People and Culture at Ramsay Health Care, explains how planning, preparation and ongoing support can help you build an engaged and productive team.
Emerging opportunities for facility management providers
As our population ages and demand for facility management services increases, hospitals are doing their best to manage costs. Ivan Fernandez, Industry Director at Frost & Sullivan, suggests ways for facility management providers to identify new opportunities and overcome challenges.
Growing profits in a time of reform
As Pharmaceutical Benefits Scheme (PBS) reforms continue to roll out, many pharmacists are taking a broader approach to boosting profits. Pharmacy owner and Managing Director of Rx Management, John Loveridge, discusses the changes and strategies for mitigating their impact.
Getting your practice ready for sale
It’s never too early to get your practice ready for sale. As Paul Freeman, Chief Executive Officer of Medfin Finance, points out, potential purchasers look for the kind of well-run business that's also efficient and profitable for you. Here are his tips for getting it up to speed.
Will retiring baby boomers leave gaps in healthcare?
More than a third of Australia’s general practitioners, nurses and specialists are over the age of 50, so what will happen when they all retire? Dr Henry Cutler, Director, Head of Health Economics at KPMG, discusses possible skills shortages and ways to ameliorate any emerging problems.
The Medical Home: better health for a lower cost
The Patient-Centred Medical Home (PCMH) could improve overall population health and lower the cost of healthcare. Dr Eleanor Chew, Vice President of the Royal Australian College of General Practitioners, explains the benefits of a voluntary system where one GP co-ordinates patient care.
Telehealth makes quality healthcare more accessible
Telehealth could provide many Australians with easier access to healthcare, monitor chronic illnesses more effectively and assist the ageing population. Dr James Freeman (pictured) founded GP2U to remove logistical obstacles to the uptake of telehealth, but other challenges remain.
NSQHS Standards are improving the health system
Since new standards for hospitals and day surgeries took effect in January 2013, there have been signs of improvements for patients that also make financial sense. Professor Picone AM, CEO of the Australian Commission on Safety and Quality in Health Care, discusses the initiative.
Managing fluctuations in currency and interest rates
Most businesses in the healthcare sector are affected by fluctuations in currency and interest rates. NAB’s Head of Corporate & Institutional Markets, Darren Hooton, cautions against complacency and suggests strategies for mitigating risk.
Health care – Australia’s biggest employer
According to the 2011 Census, the Health Care and Social Assistance industry is now Australia’s biggest employer. The Australian Healthcare & Hospitals Association’s Andrew McAuliffe discusses increasing demand, unequal growth and opportunities for innovation.
Pharmacists set to play an increasingly important role
Pharmacists are helping to reduce pressure on the health system and improve quality of life. President of the Pharmacy Guild of Australia, Kos Sclavos, discusses the importance of pharmacists retaining their sustainable competitive advantage in the face of growing retail competition.
Things to consider before setting up a general practice
A GP setting up a private practice needs to consider everything that comes with owning a business from demographics to finance, taxation, employment and compliance issues. Paul Freeman, CEO of Medfin Finance, explains how to avoid the pitfalls.
What healthcare providers need to know about EOFY
As we approach the end of another financial year, Bongiorno Group’s Director, Michael Waycott, discusses tax-effective strategies, recent changes that may affect healthcare providers and why you should start planning now for next year’s return.
Understanding the budget impacts for the healthcare sector
Following the announcement, NAB’s panel of leading economists and industry healthcare experts have analysed the Governments’ much-anticipated 2013 Federal Budget, and here they share with Health View their breakdown of what it means for the healthcare sector.
The NFP review and you
What does the Federal Government’s Not-For-Profit (NFP) review, with legislation due to be finalised in October 2012, mean for the healthcare sector? JBWere’s Director of Philanthropic Services gives a lowdown.
Health reform spotlight
We headed along to the AMA annual conference recently held in Melbourne where Federal Health Minister Tanya Plibersek outlined the health reforms handed down in the 2012–13 Budget.
eHealth in the spotlight
How eHealth ready is your business? Dr Mukesh Haikerwal, Chair of the World Medical Association is leading a team of clinicians to roll out eHealth for the National E-Health Transition Authority (NEHTA). Here, he talks you through the eHealth basics.
CEO talk: insurance sector focus
Michael Bassingthwaighte, CEO of not-for-profit health insurer Peoplecare, talks cash flow, growth, decision-making and regulatory management.
Tax tips
Are your tax records are up to date? Do you know how to effectively reduce your taxable income? NAB Health’s John Minto shares some pointers.
Social media in healthcare
Use of social media in business is skyrocketing globally, yet few local GPs are capitalising fully on this trend. Here’s how to boost your professional presence online.
Property investment tips
Property can be a means to reduce your tax bills and help fund your retirement. Read up on tax tips and property strategies for the healthcare sector with NAB Health Senior Financial Planner, Matthew Wilson.
Euro-zone impact to the healthcare industry
The impact of the Euro-zone financial unrest to the healthcare industry is increasingly affecting importing and exporting decisions of Australian healthcare businesses. Economic backdrop Currency markets continue to be volatile, notes Mike Bligh, NAB Head of Specialised Business, Business Markets and Wholesale Banking, and “significant swings are becoming a daily event. We recently saw the […]
Improve the cash flow of your healthcare practice
Cash flow is the oxygen of business. The more effectively you manage it, the more successful and profitable your practice will be.
Solving the doctor shortage
Considering hiring GPs from overseas for your practice? Before you invest money and time, make sure you’ve done your homework.
Share tips for healthcare professionals
To reduce risk exposure, health professionals are investing in shares outside the health sector. JBWere’s Chief Investment Officer, Giselle Roux, details this trend.
Effective advertising for your healthcare business
Find out how to convert advertising into commercial strength for your practice.
Healthcare business reporting
Attention to business reporting will give your practice the information it needs to operate more efficiently.
How to profit from a rising Aussie dollar
No matter which area of the health industry you’re in, a higher or lower Australian dollar will impact on your profit margins when purchasing medical equipment or products from overseas or when recruiting staff from abroad. In the current situation, with the Australian dollar trading strongly, some GPs are buying equipment from online overseas medical […]
The NAB Health advisory council
The complexities of the health system mean medical practices are not as straightforward as the average business when it comes to financing. Regulation, continual technological advances and changes in public policy all affect the economics of health businesses. Add to that a workforce of professionals whose services are in high demand and you have a […]