Retail

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Cashless Retail Sales Index: March 2022

Cashless Retail Sales Index: March 2022

13 April 2022

March has seen smoother retail prospects when compared to the very choppy conditions across January and February, with our forecast pointing to moderate growth in the month.

Cashless Retail Sales Index: March 2022

Insight

Cashless Retail Sales Index: October 2021

Cashless Retail Sales Index: October 2021

10 November 2021

Retail conditions in lockdown-affected areas have clearly been challenging for many businesses, but with reopening here, consumers are bouncing back and spending has returned.

Cashless Retail Sales Index: October 2021

Insight

Cashless Retail Sales Index: March 2021

Cashless Retail Sales Index: March 2021

14 April 2021

2021 is already showing signs that the retail sector is returning to something resembling “normal”, which is likely to see lower retail spending in areas like household goods, electronics and similar sectors.

Cashless Retail Sales Index: March 2021

Insight

FX business focus: retail

FX business focus: retail

15 March 2021

A new podcast that looks at what strategies clients used to manage the recent foreign exchange market volatility.

FX business focus: retail
Cashless Retail Sales Index: November 2020

Cashless Retail Sales Index: November 2020

9 December 2020

Victorian retail sales are now tracking just behind New South Wales and Queensland on a year ended basis. Western Australia remains the strongest performer, but other states are catching up.

Cashless Retail Sales Index: November 2020

Insight

Cashless Retail Sales Index: October 2020

Cashless Retail Sales Index: October 2020

11 November 2020

The retail sector has proven to be very resilient this year, although many consumers have changed their spending behaviour, leading to a boom for some retailers and bust for others.

Cashless Retail Sales Index: October 2020

Insight

NAB Cashless Retail Sales Index: June 2020

NAB Cashless Retail Sales Index: June 2020

15 July 2020

Our data mapping points to a moderate fall in June, following massive swings in March, April and May suggesting there has been some stabilisation in retail sales.

NAB Cashless Retail Sales Index: June 2020

Podcast

E-commerce in COVID-19

E-commerce in COVID-19

24 April 2020

E-commerce has been impacting the sales of bricks-and-mortar for years but the arrival of COVID-19 has accelerated changes in shopping behaviour. 

E-commerce in COVID-19
NAB Cashless Retail Sales Index: December 2019

NAB Cashless Retail Sales Index: December 2019

22 January 2020

Our forecast points to a negative (-0.1% m/m) print for December, in line with our view that the strong November ABS print largely represented Christmas spending brought forward by expanded Black Friday sales.

NAB Cashless Retail Sales Index: December 2019
NAB Cashless Retail Sales Index: July 2019

NAB Cashless Retail Sales Index: July 2019

21 August 2019

We continue to see considerable disparities between retail sub-sectors. On a yearly basis, our data shows department stores, clothing and footwear going backwards, while household goods is barely in positive territory. Cafes, restaurants & takeaways are outperforming.

NAB Cashless Retail Sales Index: July 2019
NAB Cashless Retail Sales Index: May 2019

NAB Cashless Retail Sales Index: May 2019

19 June 2019

The ABS retail trade measure will see a modest (0.2% m/m) return to positive territory in May, indicating little or no bounce back from April’s disappointing result.

NAB Cashless Retail Sales Index: May 2019
NAB Cashless Retail Sales Index: March 2019

NAB Cashless Retail Sales Index: March 2019

17 April 2019

The strong ABS print in February exceeded our expectations and indeed those of the market. It’s fair to say that we are sceptical whether such strong growth will continue.

NAB Cashless Retail Sales Index: March 2019
NAB Cashless Retail Sales Index: December 2018

NAB Cashless Retail Sales Index: December 2018

23 January 2019

This month we continue our podcast series to accompany the NAB Cashless Retail Sales Index. It’s a short, 10 minute podcast, designed to give you a quick summary of the major drivers of the index this month. To listen, just click the link below.

NAB Cashless Retail Sales Index: December 2018
NAB Monthly Business Survey: August 2018

NAB Monthly Business Survey: August 2018

11 September 2018

The business conditions index rose by 2pts to +15 index points in August, recovering some of the ground lost in recent months. Business confidence fell 3pts to +4 index points and is now below average.

NAB Monthly Business Survey: August 2018
NAB Customer Spending Behaviours: Q2 2018

NAB Customer Spending Behaviours: Q2 2018

30 August 2018

Total NAB customer spending grew 5.6% y/y in Q2 2018, down from 6.8% in the previous quarter and 3.9% in the same quarter a year ago. It grew faster in metropolitan (6.5%) than regional (5.1%) areas.

NAB Customer Spending Behaviours: Q2 2018
NAB Consumer Behaviour Survey Q2 2018

NAB Consumer Behaviour Survey Q2 2018

23 August 2018

Consumer anxiety up steeply in Q2. Overall spending tightens as concerns about the economy and our household financial positions grow. Spending on utilities a key expense, and growing.

NAB Consumer Behaviour Survey Q2 2018
NAB Monthly Business Survey: July 2018

NAB Monthly Business Survey: July 2018

14 August 2018

The business conditions index fell by 2pts to +12 index points in July, continuing its run of declines since April. Business confidence ticked up 1pt to +7 index points, an around average level.

NAB Monthly Business Survey: July 2018
NAB Monthly Business Survey: June 2018

NAB Monthly Business Survey: June 2018

10 July 2018

The business conditions index ticked up by 1pt to +15 index points in June, after easing in the previous month. The business confidence edged down 1pts to +6 index points, to be around its long-run average level.

NAB Monthly Business Survey: June 2018
NAB Online Retail Sales Index: May 2018

NAB Online Retail Sales Index: May 2018

3 July 2018

NAB Online Retail Sales Index (NORSI) slowed slightly in May (+1.2% mom s.a.) from stronger growth in April (1.6%). 12 months to growth was also slower in May, with sales up 17.2% compared to April’s 12 month to growth of 18.4%. While slowing, trend online retail sales is still much stronger compared to the same period a year ago.

NAB Online Retail Sales Index: May 2018
NAB Monthly Business Survey: May 2018

NAB Monthly Business Survey: May 2018

12 June 2018

The business conditions index decreased by 6pts to +15 index points, easing back from the historical highs seen in April. The business confidence index fell by 5pts to +6 index points, to be around its long-run average level.

NAB Monthly Business Survey: May 2018
Spikes in demand: preparing

Spikes in demand: preparing

10 May 2018

A big order could completely transform your business but there’s a limit to how much anyone (or any small business) can handle. BDO partner Dr Mark Pizzacalla and Total Image Group CEO Pamela Jabbour discuss preparation, parameters and being strong enough to say ‘no’.

Spikes in demand: preparing
Alipay has landed

Alipay has landed

7 May 2018

With 1.2 million visitors injecting $10 billion into the Australian economy each year, and almost one third of our international students now coming from China, Chinese custom is big business. Alibaba Australia’s MD explains Alipay.

Alipay has landed
NAB Customer Spending Behaviours: Q4 2017

NAB Customer Spending Behaviours: Q4 2017

4 May 2018

Total NAB customer spending accelerated to 5.0% y/y in Q4 2017, from 3.0% y/y in the previous quarter with spending growth up across all metropolitan and regional areas.

NAB Customer Spending Behaviours: Q4 2017
NAB Quarterly Consumer Behaviour Survey Q1 2018

NAB Quarterly Consumer Behaviour Survey Q1 2018

26 April 2018

Insights into the mindset of Australian consumers – anxieties around future spending and savings plans, household finances, the economy, financial concerns & how these are impacting spending behaviours and levels of financial hardship.

NAB Quarterly Consumer Behaviour Survey Q1 2018
NAB Quarterly Consumer Behaviour Survey: Q4 2017

NAB Quarterly Consumer Behaviour Survey: Q4 2017

7 February 2018

NAB’s Consumer Anxiety Index* was basically unchanged in Q4 2017 at near survey lows with job security causing Australians the least stress, consistent with a strongly improving labour market.

NAB Quarterly Consumer Behaviour Survey: Q4 2017
NAB Consumer Behaviour Survey: Q2 2017

NAB Consumer Behaviour Survey: Q2 2017

27 September 2017

Insights into the mindset of Australian consumers – their anxieties around future spending and savings plans, what drives these concerns and how they are impacting actual spending behaviours and financial hardship.

NAB Consumer Behaviour Survey: Q2 2017
The future of retail

The future of retail

20 September 2017

With technology developing at an unprecedented pace and customer expectations constantly evolving, business survival is dependent on understanding and adapting to this changing landscape.

The future of retail
Pets are big business

Pets are big business

15 September 2017

At last count, the Australian pet industry was estimated at $8 billion. Business View looks at the changing nature of pet ownership and talks to three businesses tapping into the trend.

Pets are big business
NAB Monthly Business Survey: June 2017

NAB Monthly Business Survey: June 2017

11 July 2017

Business conditions hit another multi-year high, with most industries performing well. Stronger trading conditions (sales) and profitability drove the improvement, while employment conditions were steady.

NAB Monthly Business Survey: June 2017
Financial Anxiety Survey: Q1 2017

Financial Anxiety Survey: Q1 2017

15 June 2017

Financial anxiety eases but 4 in 10 consumers still experienced some form of financial hardship in the last 3 months. Financial anxiety continues to be a bigger issue for young people (particularly women) and low income earners.

Financial Anxiety Survey: Q1 2017
NAB Consumer Behaviour Survey: Q1 2017

NAB Consumer Behaviour Survey: Q1 2017

24 May 2017

NAB’s Consumer Anxiety Index - which measures concerns about future spending and savings arising from job security, health, retirement, cost of living and government polices - fell to a survey low 55.9 points in Q1 2017 (58.7 in Q4 2016).

NAB Consumer Behaviour Survey: Q1 2017
Markets Today: Brexit Poker Face

Markets Today: Brexit Poker Face

10 January 2017

Global equities were mostly lower overnight, dragged lower by the oil price. That added to an already uncertain tone following indications that the UK may be hurtling towards a harder Brexit than first thought.

Markets Today: Brexit Poker Face
Markets Today: Pay 2 Play

Markets Today: Pay 2 Play

2 December 2016

Talk of oil cuts has been enough to see prices rise again overnight, up 15% this week. So what’s it doing to bond yields and the US dollar?

Markets Today: Pay 2 Play
NAB Monthly Business Survey: August 2016

NAB Monthly Business Survey: August 2016

13 September 2016

The results from this month’s survey remain broadly consistent with our prior view of the economy and the near-term outlook. It points to a patchy, but sustained, improvement in the non-mining economy, with the major services sectors and construction leading the way.

NAB Monthly Business Survey: August 2016
Dressed for business success

Dressed for business success

8 September 2016

Listening to their customers’ needs and responding has helped husband and wife team Anoop and Fiona Anchal build a successful business specialising in custom-made corporate uniforms.

Dressed for business success
NAB Online Retail Sales Index: Indepth report – June 2016

NAB Online Retail Sales Index: Indepth report – June 2016

3 August 2016

National Australia Bank’s latest Online Retail Sales Index (NORSI) shows online spending grew by 13.5% in the 12 months to June 2016. While still strong, growth has flattened from the year-on-year growth seen back in 2011 when the index was first established.

NAB Online Retail Sales Index: Indepth report – June 2016
Infrastructure bonds: A missing market for retail investors?

Infrastructure Bonds: A missing market For retail investors?

22 July 2016

This is the sixth in a series of reports prepared by the Australian Centre for Financial Studies for National Australia Bank aimed at explaining the potential role of corporate bonds in retail investor portfolios and promoting growth of the corporate bond market.

Infrastructure bonds: A missing market for retail investors?
Kookai’s 0M-plus clothing empire

Kookai’s $100M-plus clothing empire

14 July 2016

Rob Cromb has presided over the evolution of Kookai in Australia, from its early years as a Parisian label imported on consignment to its current incarnation as a local designer, manufacturer and retailer.

Kookai’s 0M-plus clothing empire
24 hours with Jeremy Meltzer

24 hours with Jeremy Meltzer

17 June 2016

Jeremy Meltzer is the founder of i=Change, which gives participating online retailers an easy way to donate money from every sale. He came up with the idea of giving $1 from every sale to a development project while in New York promoting Yellingbo Gold.

24 hours with Jeremy Meltzer
Peter Alexander – from hand model to pyjama king

Peter Alexander – from hand model to pyjama king

9 March 2016

When Peter Alexander started his business, he always had a Plan B. Alexander says planning for the worst allowed him to focus on the future of his business, which now turns over $150 million a year, has close to 100 retail outlets and is planning to expand overseas.

Peter Alexander – from hand model to pyjama king
The dining boom

The dining boom

3 March 2016

With the mining boom at an end, the dining boom has certainly fuelled the Australian agricultural sector. This sector is 5 percent of the Small Ordinaries and has been a source of great returns over the past few years.

The dining boom
NAB Quarterly Australian Consumer Behaviour Survey: Q4 2015

NAB Quarterly Australian Consumer Behaviour Survey: Q4 2015

23 December 2015

The NAB Quarterly Australian Behaviour Survey (formerly NAB Consumer Anxiety Report) shows consumer anxiety falling again (and to its lowest level since Q4 2014), amid more signs of improvement in the labour market and non-mining segments of the economy.

NAB Quarterly Australian Consumer Behaviour Survey: Q4 2015
New Payments Platform set to transform Australian business

New Payments Platform set to transform Australian business

2 December 2015

From real-time payment processing to seamless reconciliation, the New Payments Platform (NPP) will transform the way we transact and do business. Eric Tsang, Head of Group Payments Development at NAB, discusses the potential of this world-leading Australian initiative.

New Payments Platform set to transform Australian business
NAB Online Retail Sales Index – September 2015

NAB Online Retail Sales Index – September 2015

30 October 2015

At 1.1% the latest seasonally adjusted NAB online retail sales index shows sales accelerated in September (possibly iphone 6S related), an improvement on the 0.6% recorded in August, and a rebound on the July contraction (-1.4).

NAB Online Retail Sales Index – September 2015
NAB Online Retail Sales Index – August 2015

NAB Online Retail Sales Index – August 2015

1 October 2015

The latest NAB online retail sales index figures show sales grew in August. In dollar terms, its estimated Australians spent $17.5 billion on online retail in the last year. Growth accelerated for electronic games and toys which leads growth, along with media and fashion.

NAB Online Retail Sales Index – August 2015
NAB Online Retail Sales Index – July 2015

NAB Online Retail Sales Index – July 2015

2 September 2015

We estimate Australians spent $17.4 billion on online retail in the 12 months to July 2015 which level is equivalent to 7.1% of spending at traditional bricks & mortar retailers excluding cafés, restaurants and takeaway food.

NAB Online Retail Sales Index – July 2015
Australian Markets Weekly

Australian Markets Weekly

31 August 2015

The RBA Board is sure to leave the cash rate at 2% on Tuesday and their Statement is likely to again signal a very modest easing bias. Absolutely no intent, but nonetheless an acknowledgement that if needed they still have 200bps of interest rates to play with.

Australian Markets Weekly
Australian Markets Weekly: Survival of the fittest

Australian Markets Weekly: Survival of the fittest

24 August 2015

The Economist this week carries a topical article on commodities, “Goodbye to all that: a decade of binging on raw materials may leave an even longer hangover”, outlining the pressure on producers now from declining prices.

Australian Markets Weekly: Survival of the fittest
Australian Markets Weekly: More on the employment conundrum

Australian Markets Weekly: More on the employment conundrum

17 August 2015

Noteworthy developments last week from the RBA, were: (i) the Deputy Governor attribute most of the recent increase in Australian house prices to an increase in land prices; and (ii) Assistant Governor Chris Kent add the composition of recent Australian growth (and possible mismeasurement issues for services growth) to the list of explanations as to why Australian employment and unemployment outcomes had outperformed expectations despite as expected relatively slow GDP growth.

Australian Markets Weekly: More on the employment conundrum
NAB Online Retail Sales Index – June 2015

NAB Online Retail Sales Index – June 2015

3 August 2015

At -0.1% the latest seasonally adjusted nab online retail sales index shows sales growth was virtually flat in May, a significant slowdown on the 1.6% growth recorded in April. At 0.5%, the trend estimate for online retail sales was unchanged on the previous month.

NAB Online Retail Sales Index – June 2015
Australian Markets Weekly: Growth divide still a focus for the RBA

Australian Markets Weekly: Growth divide still a focus for the RBA

3 August 2015

Event risk aplenty this week with the RBA August Board meeting tomorrow, Friday’s RBA Statement on Monetary Policy (SoMP) and key economy reports. Among those data points, the most market sensitive is tomorrow’s retail sales along with a wider trade deficit.

Australian Markets Weekly: Growth divide still a focus for the RBA
Online Retail Sales Index monthly update – March 2015

Online Retail Sales Index monthly update – March 2015

5 May 2015

The latest NAB online retail sales index shows sales experienced growth of 0.8% in March, seasonally adjusted. At 0.3%, the trend estimate for Online retail sales slowed relative to February, but remained positive. We estimate that online sales are now 8.0% higher compared to a year ago.

Online Retail Sales Index monthly update – March 2015
Online Retail Sales Index monthly update – February 2015

Online Retail Sales Index monthly update – February 2015

2 April 2015

Online retail experienced strong growth in February, with sales growing 1.7% compared to January (0.3%). This month’s NORSI trend growth result is much faster than that recorded in February 2014 (0.2%). We estimate that online sales are now 8.7% higher compared to a year ago.

Online Retail Sales Index monthly update – February 2015
Lisa McGuigan: The winemaker flying high

Lisa McGuigan: The winemaker flying high

13 March 2015

Lisa McGuigan’s eponymous wine label really took off when she secured a deal to create wine for Jetstar’s inflight service. Now her wines are stocked by 350 retailers and restaurants across Australia. She shares her story and next big step: selling her wine into overseas markets.

Lisa McGuigan: The winemaker flying high
Online Retail Sales Index monthly update – December 2014

Online Retail Sales Index monthly update – December 2014

4 February 2015

Online retail experienced a modest growth in December, with sales growing 0.1% compared to November (-0.3%), and 8.9% higher compared to a year ago. In dollar terms, we estimate Australians spent $16.4 billion on online retail in the 12 months to December 2014.

Online Retail Sales Index monthly update – December 2014
2015: Opportunities for SMEs in the year ahead

2015: Opportunities for SMEs in the year ahead

14 January 2015

2015 could be a good year for smaller businesses. Dean Pearson, NAB’s Head of Industry Analysis, looks at opportunities sector by sector, suggests ways to make the most of them and explains how technology is helping to level the playing field for SMEs.

2015: Opportunities for SMEs in the year ahead
Online Retail Sales Index – November 2014

Online Retail Sales Index – November 2014

22 December 2014

Online sales growth slows markedly in November with most categories following suit. Despite the general slowdown, at category level, Electronic Games and Toys maintained recent momentum. In dollar terms, Australians spent approxinately $16.3 billion on online retail.

Online Retail Sales Index – November 2014
Collette Dinnigan: For the love of fashion and family

Collette Dinnigan: For the love of fashion and family

11 December 2014

After 24 years in business Collette Dinnigan took the bold move of restructuring her business so she could focus on the purely creative elements of being a designer and devote more time to her young family. One year on, she reflects on her decision.

Collette Dinnigan: For the love of fashion and family
Online Retail Sales Index: In depth report – October 2014

Online Retail Sales Index: In depth report – October 2014

3 December 2014

Australia’s online retail spending increased to $16.19 billion for the year to October 2014, or by 11.9% annually. It now represents around 6.8% of traditional retail spending. The share of domestic spending continues to edge higher, now controlling 75.2% of total online spending.

Online Retail Sales Index: In depth report – October 2014
24 hours with Erica and Trudi from hardtofind

24 hours with Erica and Trudi from hardtofind

26 September 2014

Since 2008, Erica and Trudi’s online gift site has grown to represent more than 700-curated sellers offering 25,000 products. Recently named by SmartCompany as Australia’s seventh fastest growing small business in 2013-2014, the two owners share a day in the life of running hardtofind.

24 hours with Erica and Trudi from hardtofind
Retail sales growing modestly in 2014

Retail sales growing modestly in 2014

5 September 2014

Australian retail sales rose 0.4% in July, a good result that builds on the 0.6% growth in June. We were expecting a stronger gain but it nevertheless reaffirms that the negative impact from the Federal Budget on retail spending in May was temporary.

Retail sales growing modestly in 2014
Online Retail Sales Index: In depth report – July 2014

Online Retail Sales Index: In depth report – July 2014

3 September 2014

Australia’s online retail spending continues to increase following a period of more subdued growth and is now valued at around $15.6 billion for the year to July 2014. This represents annual growth of 8.6%, placing online at around 6.6% of traditional retail spending.

Online Retail Sales Index: In depth report – July 2014
Australian States Handbook 2014

Australian States Handbook 2014

22 August 2014

Australia’s Federal system of Government makes State Governments a critical part of the overall fiscal and economic performance of Australia. This handbook is intended to provide a comprehensive update and reference tool on both the economies and fiscal finances for each State.

Australian States Handbook 2014
Talking Shop – Winter 2014

Talking Shop – Winter 2014

22 August 2014

The Winter edition of Talking Shop covers a range of topics designed to help your business prepare for a successful festive season including keeping your business safe, accepting UnionPay and harnessing the power of Facebook. There’s also tips for making the switch to PIN.

Talking Shop – Winter 2014
Online Retail Sales Index monthly update – June 2014

Online Retail Sales Index monthly update – June 2014

31 July 2014

Online retail showed further encouraging signs of growth in June, to be 0.9% higher compared to May, and 9.5% higher compared to a year ago. On the other hand, ABS data showed negative comparable sales growth at traditional retailers in May, to be 0.3% lower than April

Online Retail Sales Index monthly update – June 2014
Case study: How Tiger Pistol delivered results in 24 hours

Case study: How Tiger Pistol delivered results in 24 hours

11 July 2014

The Wine Liquidation Centre promoted a flash sale on Facebook for the first time, and it delivered $7,000 worth of sales in the first 24 hours! With help from Tiger Pistol, they also noticed an increase in foot traffic at their warehouse sales and in subscriptions to their newsletter.

Case study: How Tiger Pistol delivered results in 24 hours
Online Retail Sales Index monthly update – May 2014

Online Retail Sales Index monthly update – May 2014

2 July 2014

Online retail sales growth rebounded in May, after a small decline in April. Online spending totalled $15.3 billion in the past year. Groceries & Liquor and Electronic Games & Toys continued to strengthen while Daily Deals and Personal & Recreational Goods experienced negative growth

Online Retail Sales Index monthly update – May 2014
How Facebook can help build your business

How Facebook can help build your business

1 July 2014

Facebook can be good for business, but many business owners aren’t sure how to use it effectively. Steve Hibberd, co-founder of Tiger Pistol, discusses ways to make the most of Facebook by getting your message to the right people, as well as a special offer for NAB Business customers.

How Facebook can help build your business
Business View magazine – Winter 2014

Business View magazine – Winter 2014

4 June 2014

In this edition, Business View magazine highlights the success of businesses working with, inspired and supported by family. Our cover story features how Mildura Brewery owners Stefano de Pieri and wife Donata Carrazza successfully blend family and business.

Business View magazine – Winter 2014
Online Retail Sales Index monthly update – March 2014

Online Retail Sales Index monthly update – March 2014

6 May 2014

In the year to March 2014, Australians spent $15.2 billion on online retail. This level is equivalent to 6.6% of spending with traditional bricks & mortar retailers (excluding cafés, restaurants and takeaway food to create a like-for-like comparison) in the year to February.

Online Retail Sales Index monthly update – March 2014
Why it’s important to understand Sanctions and Embargoes

Why it’s important to understand Sanctions and Embargoes

5 May 2014

When running a business it’s important to understand your obligations in relation to domestic and international sanctions and embargoes, and how they may potentially impact your business before entering into arrangements with offshore customers and/or their agents.

Why it’s important to understand Sanctions and Embargoes
Australian wine producers on the way to China

Australian wine producers on the way to China

24 April 2014

China is the world’s biggest market for red wine at 1.87 billion bottles in 2013. Australian wine producers are invited to experience first-hand Chinese tastes, the local industry and build valuable contacts with a wine study tour to China and Hong Kong.

Australian wine producers on the way to China
Boost sales without discounting

Boost sales without discounting

15 April 2014

Discount sales strategies have become commonplace across Australia as cost-conscious consumers are herded into shops by big signs promising reductions and great deals. But here are five strategies to boost your local sales without slashing prices.

Boost sales without discounting
The world in figures: Travel and tourism

The world in figures: Travel and tourism

14 April 2014

In 2014, Asia will lead the way with outbound tourism growing by 7.9% according to The Economist Intelligence Unit. Whilst tourism worldwide will grow by a strong 5.3% in 2014, the biggest increase since 2010.

The world in figures: Travel and tourism
The world in figures: IT Hardware

The world in figures: IT Hardware

10 April 2014

More than $1trn will be spent on hardware, including telecommunications gear, in 2014 with tablets expected to grow by 40%, according to The Economist Intelligence Unit. Salespeople, executives and even doctors will find ever more uses for portable screens.

The world in figures: IT Hardware
Online Retail Sales Index monthly update – February 2014

Online Retail Sales Index monthly update – February 2014

2 April 2014

Recent improved momentum in online sales stall in February – with trends weaker for most categories – strength remains in Groceries & Liquor, but Personal & Recreational Goods and Daily Deals contract. Online spending up to $15 billion in the past year.

Online Retail Sales Index monthly update – February 2014
Winning Woolworths 2013 Supplier of the Year

Winning Woolworths 2013 Supplier of the Year

31 March 2014

Montague Fresh fought off tough competition to win the prestigious Woolworths 2013 Supplier of the Year Award. Ray Montague and his son Scott discuss the key to their success and how things have changed during their 50-year relationship with Woolworths.

Winning Woolworths 2013 Supplier of the Year
The talk of the town: NAB Business wrap

The talk of the town: NAB Business wrap

21 March 2014

There’s been a lot for Aussie businesses to talk about recently – from the impact of weather on global economic growth to retailers’ expansion plans. Here’s a selection of recent business insights to help you uncover the opportunities across all business sectors in 2014.

The talk of the town: NAB Business wrap
Talking Shop – Autumn 2014

Talking Shop – Autumn 2014

13 March 2014

Talking Shop provides our merchant customers with relevant industry updates and insights to help manage their business more effectively. In this edition we look at boosting sales, reducing chargebacks, keeping customer data safe and transitioning to PIN authorisation.

Talking Shop – Autumn 2014
The talk of the town: NAB Business wrap

The talk of the town: NAB Business wrap

27 February 2014

There’s been a lot for Aussie businesses to talk about recently – from the action on Melbourne’s Chapel Street to where to find the richest retirees. Here’s a selection of recent business insights to help you uncover the opportunities across all business sectors in 2014.

The talk of the town: NAB Business wrap
The talk of the town: NAB weekly wrap

The talk of the town: NAB weekly wrap

12 February 2014

Last week there was a lot to talk about for Australian businesses - from Xbox One gamers to Valentine’s Day and cornflakes. Here’s a selection of recent business insights to help you uncover the opportunities across all business sectors in 2014.

The talk of the town: NAB weekly wrap
The wide world of sports: importing and exporting

The wide world of sports: importing and exporting

7 February 2014

Australia is a nation that prides itself on sports and we have plenty of options when it comes to sourcing our equipment and selling it. Here are some interesting facts and tips for your consideration.

The wide world of sports: importing and exporting
The talk of the town: NAB Business wrap

The talk of the town: NAB Business wrap

6 February 2014

There’s been a lot for Aussie businesses to talk about recently - from community newspapers to consumption of whiskey. Here's a selection of recent business insights to help you uncover the opportunities across all business sectors.

The talk of the town: NAB Business wrap
Online Retail Sales Index monthly update – December 2013

Online Retail Sales Index monthly update – December 2013

5 February 2014

Recent improved momentum in online sales maintained in December – with trends positive for most categories - strength in Electronic Games and Toys, Groceries and Liquor, and Media. Online spending up to $14.7 billion in the past year.

Online Retail Sales Index monthly update – December 2013
2015 Asian Cup: Australian business opportunities

2015 Asian Cup: Australian business opportunities

31 January 2014

With the Asian Football Confederation (AFC) Asian Cup set to come to town in January 2015, it’s time to think about how Australian businesses can benefit from the influx of tourists and anticipated $225 million boost to the economy.

2015 Asian Cup: Australian business opportunities
The talk of the town: NAB Business wrap

The talk of the town: NAB business wrap

23 January 2014

There’s been a lot for Aussie businesses to talk about so far in 2014 - from weather predictions to our reading habits. Here’s a selection of recent business insights to help you uncover the opportunities across all business sectors in 2014.

The talk of the town: NAB Business wrap
Online Retail Sales Index monthly update – November 2013

Online Retail Sales Index monthly update – November 2013

8 January 2014

Growth rates for online sales increased in November – with trends positive for most categories - strength in Media, Groceries and Liquor, Toys and Electronic Games and Department and Variety Stores. Online spending up to $14.6 billion in past year.

Online Retail Sales Index monthly update – November 2013
The Middle Kingdom’s Australian frontier

The Middle Kingdom’s Australian frontier

7 January 2014

Start to prepare for a new era in the Australian Chinese relationship. Well within five years, instead of simply looking at Chinese manufacturing, Australia will look at the tourist bookings due to a very big rise in Chinese tourism.

The Middle Kingdom’s Australian frontier
2014 economic trends for small business

2014 economic trends for small business

1 January 2014

Through our partnership with Kochie’s Business Builders, David Koch speaks with NAB Chief Economist of Markets, Rob Henderson about his outlook for 2014. Join them as they discuss some of the big trends in the economy that may impact small business.

2014 economic trends for small business
Top 5 tech in 2014

Top 5 tech in 2014

23 December 2013

Smartphones and tablets are old news. The New Year promises tantalising prospects when it comes to new technology and innovation. Business Spectator explores the top five new technologies set to send pulses racing in 2014.

Top 5 tech in 2014
Growing profits in a time of reform

Growing profits in a time of reform

20 November 2013

As Pharmaceutical Benefits Scheme (PBS) reforms continue to roll out, many pharmacists are taking a broader approach to boosting profits. Pharmacy owner and Managing Director of Rx Management, John Loveridge, discusses the changes and strategies for mitigating their impact.

Growing profits in a time of reform
Getting your product on the shelves of major retailers

Getting your product on the shelves of major retailers

18 November 2013

Five years ago, Daniel Flynn dreamed of changing the world by selling bottled water to Australians. Today, his Thankyou products are sold in Australia’s leading supermarkets and helping thousands of people in need. It’s an inspiring story of hard work and persistence.

Getting your product on the shelves of major retailers
Online Retail Sales Index monthly update – September 2013

Online Retail Sales Index monthly update – September 2013

1 November 2013

Online sales growth edges up in September – to +0.3% mom (from even weaker sales in August). Sales trends mixed by category. In the year to September 2013, Australia’s online retail spending totaled $14.3 billion. This is equivalent to 6.3% of the traditional bricks & mortar retail sector

Online Retail Sales Index monthly update – September 2013
Farmers’ Markets – another way to do business

Farmers’ Markets – another way to do business

17 October 2013

Farmers’ Markets are helping to bridge the gap between the city and the farm. Jane Adams, National Representative of the Australian Farmers’ Markets Association, explains how farmers can benefit from selling directly to their consumers.

Farmers’ Markets – another way to do business
Mary Queen of Shops’ top tips for small businesses

Mary Queen of Shops’ top tips for small businesses

16 October 2013

Best known for her BBC TV series, Mary Queen of Shops, Mary Portas shared her top tips for small businesses during her recent visit to Australia to promote Support Small Business Day - a Victorian Government initiative in partnership with NAB.

Mary Queen of Shops’ top tips for small businesses
Online Retail Sales Index monthly update – August 2013

Online Retail Sales Index monthly update – August 2013

30 September 2013

In the year to August 2013, Australians spent $14.2 bn on online retail. This level is equivalent to 6.3% of spending with traditional bricks & mortar retailer (excluding cafés, restaurants and takeaway food to create a like-for-like comparison) in the year to July 2013.

Online Retail Sales Index monthly update – August 2013
The numbers game

The numbers game

27 September 2013

Economic data can be baffling. Bombarded with numbers, headlines, warnings and opinions from all directions, it can be hard to know just what to focus on. So what do you really need to know? And what does it all mean? We explain.

The numbers game
The seven keys to a successful e-commerce website

The seven keys to a successful e-commerce website

13 September 2013

Only 50 percent of Australian businesses have a website, according to a recent poll commissioned by Google Australia. Your website can be a real revenue earner if you build it the right way. We share some very simple but crucial elements to include in your website.

The seven keys to a successful e-commerce website
Tapping into China’s e-commerce market

Tapping into China’s e-commerce market

23 August 2013

It’s time for Australian businesses to start thinking more about how they can tap into China’s booming e-commerce market. Lisa Goodhand, Director at China Blueprint Online shares some steps businesses can take to help boost their sales.

Tapping into China’s e-commerce market
Online Retail Sales Index monthly update – June 2013

Online Retail Sales Index monthly update – June 2013

1 August 2013

Online sales growth slowed to +14% yoy in June - the second slowest rate recorded. Fewer Fridays and a lack of product launches may have contributed to subdued growth. In the twelve months to June 2013, Australian online retail spending totalled $13.9 billion.

Online Retail Sales Index monthly update – June 2013
Business View Magazine – Winter 2013

Business View Magazine – Winter 2013

23 July 2013

In this edition, we delve into the experiences of finance commentator turned business builder Alan Kohler, detail bringing an invention to life and explore running a business in an extreme climate. We also cover retaining staff, handling tax in your SMSF and negotiating contracts in China.

Business View Magazine – Winter 2013
Talking Shop – Winter 2013

Talking Shop – Winter 2013

22 July 2013

The Winter edition of Talking Shop has a new look in addition to the usual insights from industry experts on the latest security, technology and industry developments. We look at how to generate more sales, how to reduce the risk of online fraud and more.

Talking Shop – Winter 2013
Pharmacists set to play an increasingly important role

Pharmacists set to play an increasingly important role

15 July 2013

Pharmacists are helping to reduce pressure on the health system and improve quality of life. President of the Pharmacy Guild of Australia, Kos Sclavos, discusses the importance of pharmacists retaining their sustainable competitive advantage in the face of growing retail competition.

Pharmacists set to play an increasingly important role
Online Retail Sales Index monthly update – May 2013

Online Retail Sales Index monthly update – May 2013

2 July 2013

For the year to May 2013, Australians spent around $13.7 billion with online retailers. This is equivalent to 6.1% of the spending in the traditional bricks & mortar retail sector (excluding cafés, restaurants and takeaway food for a like-to-like comparison) in the year to April 2013.

Online Retail Sales Index monthly update – May 2013
Online Retail Sales Index: Indepth report – April 2013

Online Retail Sales Index: Indepth report – April 2013

30 May 2013

For the year to April 2013, Australians spent $13.5 billion online - a level that is equivalent to around 6.0% of traditional retail spending. Online retail sales have continued to grow at a vastly stronger rate than the traditional bricks & mortar retail sector.

Online Retail Sales Index: Indepth report – April 2013
Key considerations for your business strategy into China

Key considerations for your business strategy into China

23 May 2013

Considering doing business with China? Australia China Business Week, the most significant Sino-Australian business events of the year, kicked off in Shanghai last month ahead of upcoming events in Melbourne and Sydney. We reveal the insights shared by the Shanghai delegates.

Key considerations for your business strategy into China
2013 Federal Budget news, insights and expert analysis

2013 Federal Budget news, insights and expert analysis

16 May 2013

Understanding how the Federal Budget impacts you and your business can be complex. Our team of leading economists, tax and superannuation experts keep you up-to-date with all the latest news from the 2013 Federal Budget so we can help you get all your ducks in a row.

2013 Federal Budget news, insights and expert analysis
Five steps that lead to a purchase

Five steps that lead to a purchase

26 April 2013

Understanding the steps that lead to a purchase can help you to market your business more effectively. Mark Fletcher, Principal Consultant at ShopScience, shows how to map the ‘customer journey’ for your target markets and make the most of the insights this provides

Five steps that lead to a purchase
The science of shopping

The science of shopping

17 April 2013

The internet has created a new breed of empowered and informed shoppers who know what they want and won’t settle for less. ShopScience’s Principal Consultant, Mark Fletcher, shares his insights on how they think, and how to make the most of their changing expectations.

The science of shopping
Online Retail Sales Index monthly update – February 2013

Online Retail Sales Index monthly update – February 2013

3 April 2013

Online Retail Sales Index weaker in February. Sales grew by +19% yoy in the month, the weakest growth rate since May 2012. For the twelve months ending February 2013, Australia’s online retail spending totaled $13.1 billion. This level is equivalent to around 5.9% of Australia’s …

Online Retail Sales Index monthly update – February 2013
Protect your business from cyber crime

Protect your business from cyber crime

15 March 2013

Sophisticated criminal gangs are putting Australian businesses at risk by attempting to take over their computers, stealing security information such as passwords and using these to siphon money from their bank accounts. Learn how you can help protect your business.

Protect your business from cyber crime
Online Retail Sales Index monthly update – December 2012

Online Retail Sales Index monthly update – December 2012

5 February 2013

Online Retail Sales Index dipped in December (from Nov peak) – a seasonal trend around Christmas. Sales up 23% yoy, but slowing implying a ‘weaker online’ December. In 2012, Australia’s online retail spending was $12.8 billion. This level is around 5.8% of the size of Australia’s.

Online Retail Sales Index monthly update – December 2012
The Cook and the CEO

The Cook and the CEO

31 January 2013

Beyond the cook’s toque, NAB Agribusiness customer Maggie Beer wears many hats − farmer, gourmet food producer and sometime television presenter. But her least celebrated role may be her greatest achievement given the challenges of her industry - businesswoman.

The Cook and the CEO
Business View Magazine – Summer 2012

Business View Magazine – Summer 2012

21 January 2013

In this edition of Business View, we talk to Federal Treasurer Wayne Swan and hear from some of Australia’s most unique and successful business owners, including Maggie Beer. We also offer new angles on pricing, marketing, self managed super funds and creativity in the workplace.

Business View Magazine – Summer 2012
Online Retail Sales Index monthly update – November 2012

Online Retail Sales Index monthly update – November 2012

9 January 2013

Online Retail Sales Index surges ahead of Christmas, but year-on-year growth only edged higher to 27%. In the twelve months to November 2012, Australians spent around $12.6 billion on online retail. This level is equivalent to 5.7% of the scale of traditional bricks & mortar retail

Online Retail Sales Index monthly update – November 2012
Online Retail Sales Index: In depth report – October 2012

Online Retail Sales Index: In depth report – October 2012

28 November 2012

Australia’s online retail sales are continuing to climb, up to A$12.3 billion in the year ended October 2012, but for now the share of total spending is still modest, at around 5.6%. The rate of growth in online sales has strengthened considerably over the last six months.

Online Retail Sales Index: In depth report – October 2012
Tips on how to get paid quicker and easier when you are on the go

Tips on how to get paid quicker and easier when you are on the go

8 November 2012

Accepting payments on the go is vital for some small businesses success. This week as featured on Kochie’s Business Builders, Cindy Batchelor from our NAB Small Business Banking team presents our top tips to getting paid quicker and easier on the go. Watch Cindy’s tip.

Tips on how to get paid quicker and easier when you are on the go
Online Retail Sales Index monthly update – September 2012

Online Retail Sales Index monthly update – September 2012

1 November 2012

Australian online retail sales up 23 percent yoy in September, but the level is still modest compared to traditional sales. Domestic online retailers continue to innovate – in an effort to develop or maintain a competitive advantage.

Online Retail Sales Index monthly update – September 2012
ASX 300 Quarterly Business Survey – September 2012

ASX 300 Quarterly Business Survey – September 2012

29 October 2012

The ASX 300 Quarterly Business Survey captures the views of the ASX 300 business community and is a key peer comparator for companies. It aims to share business insights and an understanding of economic confidence for the quarter.

ASX 300 Quarterly Business Survey – September 2012
Monthly Business Survey – September 2012

Monthly Business Survey – September 2012

9 October 2012

Business confidence recovers modestly but still down beat – especially mining. Business conditions disappoint – with struggling retail and wholesale falling significantly. Forward orders noticeably weaker and capacity utilisation trending down - indicative of weakening demand.

Monthly Business Survey – September 2012
Online Retail Sales Index Monthly update – August 2012

Online Retail Sales Index Monthly update – August 2012

3 October 2012

Growth in online spending remains strong - relative to the past year - with spending increasing by around +22% year-on-year in August. This level is slightly softer than in July. In the year to August 2012, Australians spent a total of $11.9 billion in online retail sales. This figure is equivalent to 5.4% of traditional bricks & mortar retail spending (excluding cafes, restaurants and takeaway food) for the year ended July 2012.

Online Retail Sales Index Monthly update – August 2012
Talking Shop Winter 2012

Talking Shop Winter 2012

3 October 2012

In this issue, we discuss ways to reduce overall merchant service fees, provide tips on mitigating risks to your online business and reveal the winner of our Post-a-Pic competition.

Talking Shop Winter 2012
Online Retail Sales Index: June 2012

Online Retail Sales Index: June 2012

12 September 2012

The NAB Online Retail Sales Index provides key insights into online spending in the retail goods space, capturing domestic and international trends, as well as regional and age demographic trends. It’s a unique tool based on up to 2 million non-cash transactions per day, scaled up to replicate the broader economy. Online sales growth recorded […]

Online Retail Sales Index: June 2012
Monthly Business Survey – August 2012

Monthly Business Survey – August 2012

11 September 2012

Australia’s monthly survey of the current performance of the non-farm business sector, based on a survey of around 350 small to large sized companies. Includes a monthly update of the global and Australian economic outlook. Business conditions improve on the back of strengthening trading and profitability – especially in interest sensitive sectors. But confidence falls […]

Monthly Business Survey – August 2012
Online Retail Sales Index: In depth report – July 2012

Online Retail Sales Index: In depth report – July 2012

30 July 2012

The NAB Online Retail Sales Index provides key insights into online spending in the retail goods space, capturing domestic and international trends, as well as regional and age demographic trends. It’s a unique tool based on up to 2 million non-cash transactions per day, scaled up to replicate the broader economy. With traditional sales totalling […]

Online Retail Sales Index: In depth report – July 2012
Business View Magazine – Winter 2012

Business View Magazine – Winter 2012

15 July 2012

This digital version of the 13th issue of Business View includes case studies and features designed to help you get your business firing on all cylinders.

Business View Magazine – Winter 2012
Retail Sector Insights – June 2012

Retail Sector Insights – June 2012

30 June 2012

NAB’s Sector Insight reports utilise our expertise across a range of industry sectors to explore current issues, present forward looking views and opportunities for growth and progression. Our reports also include some perspectives from respected industry leaders in each edition. Welcome to our June 2012 edition of Sector Insights: Retail. The Australian retail sector has […]

Retail Sector Insights – June 2012
Quarterly Australian Commercial Property Survey – June 2012

Quarterly Australian Commercial Property Survey – June 2012

30 June 2012

NAB’s Commercial Property Index slips to a new low of -16 points in Q2’12 as fewer property professionals expect positive capital  or income returns. Retail and industrial market participants are very pessimistic, but expectations are also softer in office and CBD hotel markets. WA is the most optimistic state in nearly all sectors and Victoria is […]

Quarterly Australian Commercial Property Survey – June 2012
Online Retail Sales Index: May 2012

Online Retail Sales Index: May 2012

31 May 2012

The NAB Online Retail Sales Index provides key insights into online spending in the retail goods space, capturing domestic and international trends, as well as regional and age demographic trends. It’s a unique tool based on up to 2 million non-cash transactions per day, scaled up to replicate the broader economy. Online sales growth continued […]

Online Retail Sales Index: May 2012
Online Retail Sales Index: In depth report – April 2012

Online Retail Sales Index: In depth report – April 2012

30 April 2012

The NAB Online Retail Sales Index provides key insights into online spending in the retail goods space, capturing domestic and international trends, as well as regional and age demographic trends. It’s a unique tool based on up to 2 million non-cash transactions per day, scaled up to replicate the broader economy. The value of the […]

Online Retail Sales Index: In depth report – April 2012
2012 best industries

2012 best industries

28 April 2012

Which Australian industries are peaking this year? IBISWorld General Manager, Karen Dobie, dissects the research.

2012 best industries
Online Retail Sales Index: March 2012

Online Retail Sales Index: March 2012

31 March 2012

The NAB Online Retail Sales Index provides key insights into online spending in the retail goods space, capturing domestic and international trends, as well as regional and age demographic trends. It’s a unique tool based on up to 2 million non-cash transactions per day, scaled up to replicate the broader economy. Growth in online sales […]

Online Retail Sales Index: March 2012
Online Retail Sales Index – February 2012

Online Retail Sales Index – February 2012

26 February 2012

The NAB Online Retail Sales Index provides key insights into online spending in the retail goods space, capturing domestic and international trends, as well as regional and age demographic trends. It’s a unique tool based on up to 2 million non-cash transactions per day, scaled up to replicate the broader economy. Online sales strengthen in […]

Online Retail Sales Index – February 2012
Online Retail Sales Index: In depth report January 2010 – January 2012

Online Retail Sales Index: In depth report January 2010 – January 2012

31 January 2012

The NAB Online Retail Sales Index provides key insights into online spending in the retail goods space, capturing domestic and international trends, as well as regional and age demographic trends. It’s a unique tool based on up to 2 million non-cash transactions per day, scaled up to replicate the broader economy. In a fast-changing environment, […]

Online Retail Sales Index: In depth report January 2010 – January 2012
Quarterly ASX 300 Business Survey – December 2011

Quarterly ASX 300 Business Survey – December 2011

30 December 2011

The ASX 300 Quarterly Business Survey captures the views of the ASX 300 business community and is a key peer comparator for companies. The report shares business and sector insights, and an understanding of economic confidence for the quarter. Strong rebound in business confidence for ASX300 firms – exceeding the broader economy; business conditions record […]

Quarterly ASX 300 Business Survey – December 2011
Tips for small business owners

Tips for small business owners

30 October 2011

What can businesses do to stay ahead of the pack? Peter Strong, Executive Director, Council of Small Business of Australia (COSBOA), lists his top tips for small business success.

Tips for small business owners
Reward program tips

Reward program tips

30 October 2011

If executed correctly, loyalty and reward programs can encourage customers to return to spend again and again. Here’s how.

Reward program tips
NAB Quarterly ASX 300 Business Survey – September 2011

NAB Quarterly ASX 300 Business Survey – September 2011

30 September 2011

The ASX 300 Quarterly Business Survey captures the views of the ASX 300 business community and is a key peer comparator for companies. The report shares business and sector insights, and an understanding of economic confidence for the quarter. Business conditions for ASX300 declined further in Q3 – driven by manufacturing – narrowing the gap […]

NAB Quarterly ASX 300 Business Survey – September 2011
Achieving search engine success

Achieving search engine success

30 July 2009

Driving website traffic to your business is all about using the right search engine strategies. Business owners considering an investment in search engine marketing (SEM) can often feel like they’re drowning in a sea of marketing acronyms and lingo. It comes down to making sure that your business is at the top of the list […]

Achieving search engine success