Monthly Archives: February 2018

What do SMEs really think about their accountants?

Accountants should be reassured that most SMEs view them as trustworthy. Yet, at the same time, they may wish to reconsider how they can better help their business clients. NAB’s inaugural Australian Accounting Industry Survey offers telling insights into what accountants are doing well – and where they could better respond to what their customers need and value. Read more

Chatbots: plugging the gaps in healthcare and banking

Chatbots are ready to answer questions 24 hours a day – a big plus when you’re talking health or finances. Dana Bradford, senior research scientist at CSIRO, and NAB’s head of innovation Jonathan Davey discuss how conversations with machines could make life easier. Read more