The Winter edition of Talking Shop has a new look in addition to the usual insights from industry experts on the latest security, technology and industry developments you need to know about.

Here’s a snapshot of what’s inside this issue:

• Managing the risk of online fraud – 3-D Secure provides an additional layer of authentication that confirms the true cardholder is actually making the transaction.
• The ‘cash’ debate – time spent reconciling and banking cash may cost more than you think.
• Merchant Insights reporting – access detailed information about your customers and your performance against local competitors.  
• Tapping into the Chinese e-commerce market – offering a Chinese version of your website and accepting UnionPay cards for payment by Chinese customers could provide you with endless new sales opportunities.
• Online success – how to generate the most sales through your website.

We hope you enjoy this edition of Talking Shop.

For further information download the full report:

• Talking Shop – Winter 2013 (PDF 992KB)