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Business View

“Economic updates, business trends and case studies specifically for small to medium enterprises”

Business View Connect is NAB’s online source of economic updates, business trends and case studies specifically for small to medium enterprises. We draw on insights from NAB’s economists and a range of Australian business experts so you’re armed with the tips you need to help your business succeed. Regular topics include cash flow, business planning and wealth management.

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Recently Published Articles

Value over time: Has hourly billing had its day?

Value over time: Has hourly billing had its day?

29 June 2023

Could the end be nigh for the hourly billing model favoured by many professional services firms? As technology turns the dial towards value-based pricing, we examine the advantages in measuring outcomes rather than hours.

Value over time: Has hourly billing had its day?

Article

Fired up for success

Fired up for success

31 May 2023

Hospitality business founders Bill Drakopoulos and Dave Henderson shared their experiences over a meal for NAB’s Business Founders Talk series. Hear what they had to say about the passion and drive required to build up their respective businesses.

Fired up for success

Insight

New opportunities for regional professional service firms

New opportunities for regional professional service firms

28 March 2023

There’s never been a better time for regional professional services firms to take on their city counterparts. From new recruitment models to technological advances and more, here’s how to make the most of the opportunity.

New opportunities for regional professional service firms

Article

Determined to drive change

Determined to drive change

8 February 2023

The founders of Empowered Women in Trades and The Kurrajong Kitchen Group sat down to share a meal – and their thoughts on building workplace diversity

Determined to drive change

Insight

Work life reimagined: What’s next for hybrid working?

Work life reimagined: What’s next for hybrid working?

9 January 2023

Workplace experts, including Susan Ferrier, NAB Group Executive of People and Culture, predict what our post-pandemic model of working means for employers and employees, how to build the best model for your business and where the pitfalls lie.

Work life reimagined: What’s next for hybrid working?

Article

Small business risks: How to take them on and win

Small business risks: How to take them on and win

3 November 2022

One thing is certain in small business – you’ll have to deal with some level of uncertainty. But there’s some simple steps you can take to manage common risks and stay on top of things.

Small business risks: How to take them on and win

Article

Make your professional services firm a magnet for talent

Make your professional services firm a magnet for talent

28 October 2022

The coming months will be full of opportunity but also challenges for the growing professional services sector. With staffing a critical factor, we identify the trends you should navigate to become an employer of choice in 2023.

Make your professional services firm a magnet for talent

Article

The rewards of thinking differently

The rewards of thinking differently

28 September 2022

The brains behind Airtasker and v2food share a meal – and their thoughts on how changing your perspective can lead to success.

The rewards of thinking differently

Article

How our trading businesses navigated a perfect storm

How our trading businesses navigated a perfect storm

21 August 2022

Currency fluctuations, labour shortages, shipping logjams – it’s been a troubled two years for trading businesses. In the third instalment of our Supply Chain Q&A series, our industry experts look at the outlook for this critical part of the Australian economy.

How our trading businesses navigated a perfect storm

Article

The Accounting M&A Report 2022

The Accounting M&A Report 2022

21 July 2022

Planning a merger or acquisition for your accounting firm? The Accounting M&A Report 2022 has the insights, data and strategies you need to succeed.

The Accounting M&A Report 2022

Report

The Great Rethink: What it means for professional services

The Great Rethink: What it means for professional services

28 June 2022

The Great Rethink has employees reconsidering what they want from an employer – and whether a job fits with their lifestyle and values. Here’s how professional services firms can factor this into the value proposition they offer staff.

The Great Rethink: What it means for professional services

Article

The changing world of imports: A view from the inside

The changing world of imports: A view from the inside

24 June 2022

An upended international trading environment brings both new pressures and fresh opportunities. In the second instalment of our Supply Chain Q&A series, our experts examine how Australian importers are moving forward and gearing up for further growth.

The changing world of imports: A view from the inside

Article

NAB Supply Chain Insights Special Report

NAB Supply Chain Insights Special Report

2 June 2022

Report overview The COVID pandemic has caused significant challenges for supply chains across the globe, and Australian SMEs have not been immune. For this inaugural NAB Supply Chain Insights Special Report, a survey of around 760 SMEs were asked about the impact on their business of supply chain disruptions, how they were addressing these issues […]

NAB Supply Chain Insights Special Report

Report

Key elements of a successful M&A strategy

Key elements of a successful M&A strategy

26 May 2022

Watch as our experts discuss the elements of a successful merger or acquisition, from building a solid strategy to understanding the importance of cultural fit to balancing pricing considerations.

Key elements of a successful M&A strategy

Insight

How business is taking on today’s supply chain challenges

How business is taking on today’s supply chain challenges

17 May 2022

The global pandemic upended every aspect of trading business operations, including supply chains. In the first of NAB’s three-part series of roundtables, NAB’s Michael Saadie speaks to two industry insiders about how supply chains have been impacted and what Australia’s traders are doing to adapt and capitalise on ever-increasing consumer demand.

How business is taking on today’s supply chain challenges

Article

NAB/KPMG ESG – The opportunity and the challenge

NAB/KPMG ESG – The opportunity and the challenge

22 April 2022

The issue of social consciousness has grown in importance in today’s market and has become a focal point for numerous stakeholders. The attitudes and opinions expressed by Investors, Regulators, Shareholders, Customers and Employees alike has grown in importance, and now plays a significant role in shaping our decision making. At a corporate and organisational level, […]

NAB/KPMG ESG – The opportunity and the challenge

Webinar

From side hustle to booming business

From side hustle to booming business

22 March 2022

Rapid growth and huge demand proved a cash flow challenge to toy company Connetix. Here’s how NAB specialist support bolstered their continued expansion.

From side hustle to booming business
Property Insights Webinar

Property Insights Webinar

15 February 2022

Peter Loukas, Property Executive NAB presents his insights on the residential property survey.

Property Insights Webinar

Webinar

Goldstar goes for growth with NAB support

Goldstar goes for growth with NAB support

23 November 2021

Securing a major contract with a national supermarket chain was just the start for Goldstar… gearing up to deliver on its obligations came next. And that’s where NAB’s specialist offering and working capital solutions helped set them up for success.

Goldstar goes for growth with NAB support

Article

6 factors that will define 2022 for business

6 factors that will define 2022 for business

11 November 2021

From tackling risk to growing your employee value proposition, 2022 is going to throw your business plenty of opportunities. Here’s our expert take on what they’ll look like and how to respond.

6 factors that will define 2022 for business

Article

NAB Cyber Security Insights Webinar

NAB Cyber Security Insights Webinar

27 October 2021

Cybercriminals are targeting Australian businesses at unprecedented rates, and a strong cyber security program has never been more important.

NAB Cyber Security Insights Webinar

Webinar

Recognising Rural Women in 2021

Recognising Rural Women in 2021

15 October 2021

Hear from NAB and Industry leaders who share their views on women adapting to change in Regional Australia. Watch now.

Recognising Rural Women in 2021

Webinar

NAB Cyber Security Insights Webinar

NAB Cyber Security Insights Webinar

7 October 2021

Cybercriminals are targeting Australian businesses at unprecedented rates, and a strong cyber security program has never been more important.

NAB Cyber Security Insights Webinar

Webinar

Digital marketing strategy: how to get it right

Digital marketing strategy: how to get it right

18 June 2021

It’s do or die when it comes to connecting digitally with today’s consumers. With a recent report revealing many in professional services lack a clear digital marketing strategy, we look at what it takes to succeed.

Digital marketing strategy: how to get it right

Article

FX business focus: retail

FX business focus: retail

15 March 2021

A new podcast that looks at what strategies clients used to manage the recent foreign exchange market volatility.

FX business focus: retail
FX business focus: importing

FX business focus: importing

9 March 2021

A podcast that explores how Australian importers managed their foreign exchange strategies during and post the global pandemic.

FX business focus: importing
Why small changes could be the start of something big

Why small changes could be the start of something big

11 February 2021

A strategy known as business process improvement – or BPI – could help deliver rapid benefits to your operations. Bill Lang, of Small Business Australia, discusses ways to put it into practice. 

Why small changes could be the start of something big

Article

What COVID-19 may mean for your headcount

What COVID-19 may mean for your headcount

27 May 2020

As Australians face one of the deepest recessions of the past century, businesses will need to make tough decisions around their human resources. But how will this play out in the long term? And what trends will we see emerge in the new reality that is post-COVID-19?

What COVID-19 may mean for your headcount

Article

NAB GEC Transactional Banking Insights

NAB GEC Transactional Banking Insights

22 May 2020

This webinar looks at innovative ways NFP and Religious organisations can engage their community and increase donations during the COVID-19 crisis.

NAB GEC Transactional Banking Insights

Webinar

NAB Real Estate Insights Webinar

NAB Real Estate Insights Webinar

8 May 2020

Brett Moore, Customer Executive Professional Services leads a discussion with NAB experts Alan Oster, NAB Group Chief Economist, Dean Pearson, Head of Economics Research and Mark Browning, NAB's Head of Residential Valuations in sharing their view on the varying impacts COVID-19 has had on the Real Estate industry.

NAB Real Estate Insights Webinar

Webinar

Born for success? Find out what sets entrepreneurs apart

Born for success? Find out what sets entrepreneurs apart

25 November 2019

Have you got the entrepreneurial gene? We examine the psychology of business success with Geoff Rohrsheim, who’s built and sold a series of companies, and Andreas Rauch, Professor of Entrepreneurship at The University of Sydney Business School.

Born for success? Find out what sets entrepreneurs apart
A century of selling dreams

A century of selling dreams

26 September 2019

One hundred years of dreams. Meet the Melbourne real estate family who’ve been selling South Yarra since 1919.

A century of selling dreams
Eyes in the skies

Eyes in the skies

16 August 2019

More than mere high-tech toys, drones are being put to work by businesses around the world in a multitude of ways.

Eyes in the skies
Check your fit before stepping into a board role

Check your fit before stepping into a board role

5 July 2019

Many senior executives thrive in a boardroom setting. Others can find it limiting and dull. We chat to two senior executives to find out why the boardroom might not be right for everyone – and what alternatives might be a better fit.

Check your fit before stepping into a board role
Accounting for the future – a new model for success?

Accounting for the future – a new model for success?

5 April 2019

Technology is changing the way accounting professionals work and the relationship they have with their clients. Cloud accounting business specialist Lielette Calleja shares the secrets of her own success and suggests ways to make the most of continuing transformation.

Accounting for the future – a new model for success?
Changing the funding game

Changing the funding game

27 February 2019

Growth capital is more important than ever. But while we’re seeing new and innovative forms of funding stepping up to meet this need, it’s clear small and medium-sized businesses must step up too.

Changing the funding game
Kohab launches social network for homebuyers

Kohab launches social network for homebuyers

7 December 2018

In early 2018, two entrepreneurs launched a website that aimed to address the housing affordability crisis by facilitating co-ownership. A few months later, they had an even better idea.

Kohab launches social network for homebuyers
Advice that changed my life

Advice that changed my life

5 December 2018

Good advice that you just have to take... six entrepreneurs share the words of wisdom that helped them turn their ideas into thriving businesses.

Advice that changed my life
Could corporate health be for you?

Could corporate health be for you?

16 October 2018

There are good reasons to join forces with like-minded medical practitioners – but there are challenges to consider, too. NAB Health’s Tim Daha and Stephen Power take a look at the pros and cons of corporate medicine.

Could corporate health be for you?
Three little words that can ignite a workforce

Three little words that can ignite a workforce

25 September 2018

A small change in the way you think about motivating your team could have a big impact on results. We count down the power of understanding and acting on your people’s autonomy, mastery and purpose.

Three little words that can ignite a workforce
Why I do what I do

Why I do what I do

24 August 2018

Passion, history, ambition. There can be many reasons business owners follow their dream. We asked five company heads to explain their ‘why’.

Why I do what I do
NAB increases its business focus on health

NAB increases its business focus on health

20 July 2018

NAB is determined that our country’s small and medium sized enterprises, our country’s engine room, can embrace opportunities in the years ahead. For the health sector, we believe it’s a matter of ‘go forth and grow’.

NAB increases its business focus on health
Backing Australian SME growth with a new approach

Backing Australian SME growth with a new approach

20 July 2018

At NAB we see the amazing opportunities ahead for our key sectors – from health to agriculture, education to community – and are determined that our country’s small and medium sized enterprises, our country’s engine room, can embrace them.

Backing Australian SME growth with a new approach
Reimagining work in rural Australia

Reimagining work in rural Australia

5 July 2018

Thanks to social media, more people are pursuing the job they want, where they want it. Those who prefer country living no longer have to wonder why they’re going to work in the city each day simply to pursue a dream career – as this rural film-maker recently discovered.

Reimagining work in rural Australia
Get the community on side – sponsor a local team

Get the community on side – sponsor a local team

5 July 2018

Helping out a local sports team with sponsorship can build strong relationships with potential customers – pharmacist Silvana Gittani bet her marketing budget on it. Her success proves how many business, regardless of size, can use strategic marketing to engage with their community and forge lasting business ties.

Get the community on side – sponsor a local team
Are we an entrepreneurial nation?

Are we an entrepreneurial nation?

30 May 2018

Australia is a high performer in academic research – yet when it comes to commercialising that research, we rank last in the industrialised world. It’s time for change, says the Chairman of NAB.

Are we an entrepreneurial nation?
Keeping my ‘why’ front and centre

Keeping my ‘why’ front and centre

29 May 2018

My ‘whys’ haven’t changed over 25 years at NAB. I’m still driven by the impact economics has on our lives and the importance of delivering independent analysis that helps people and institutions make better decisions.

Keeping my ‘why’ front and centre
Using trade finance to grow

Using trade finance to grow

24 May 2018

Do you own a small business that’s selling overseas or importing products and equipment into Australia? Trade finance can help you make the most of opportunities without tying up your valuable working capital.

Using trade finance to grow
24 Hours with Elissa Renouf

24 Hours with Elissa Renouf

20 May 2018

Rising to the challenge of parenting four children with Type 1 diabetes prompted Elissa Renouf to found Diabete-ezy, a rapidly expanding business whose products help other sufferers manage the condition. We spend a day with her in export and expansion mode.

24 Hours with Elissa Renouf
Spikes in demand: preparing

Spikes in demand: preparing

10 May 2018

A big order could completely transform your business but there’s a limit to how much anyone (or any small business) can handle. BDO partner Dr Mark Pizzacalla and Total Image Group CEO Pamela Jabbour discuss preparation, parameters and being strong enough to say ‘no’.

Spikes in demand: preparing
Face it: the future is here

Face it: the future is here

10 May 2018

Biometric authentication is being rolled out across various industries – and the possibilities feel endless.

Face it: the future is here
Alipay has landed

Alipay has landed

7 May 2018

With 1.2 million visitors injecting $10 billion into the Australian economy each year, and almost one third of our international students now coming from China, Chinese custom is big business. Alibaba Australia’s MD explains Alipay.

Alipay has landed
My inspirational mum: CEO keeping family at heart of her business

My inspirational mum: CEO keeping family at heart of her business

4 May 2018

Roza’s Gourmet head Jasmin Robertson grew up immersed in her mum Roza’s sauces business. Though she passed away almost 17 years ago, her mum’s passionate food philosophies – and recipes – remain at the heart of the booming business. We spoke to Jasmin about her mother’s enduring business legacy.

My inspirational mum: CEO keeping family at heart of her business
Healing power of sweet design

Healing power of sweet design

4 May 2018

Daylight, a sense of space, a natural outlook… architecture professor Julie Willis on how Australia is taking up the ethos of beautiful hospital design.

Healing power of sweet design
Five ways to grow locally

Five ways to grow locally

3 May 2018

Heading overseas isn’t the only way to grow your business. Here are five ways to consider pumping up your revenue on home ground.

Five ways to grow locally
Essential tips for hiring staff

Essential tips for hiring staff

3 May 2018

Do you own an expanding small business? Here are some tips to get more talent on board without sending your direct costs soaring.

Essential tips for hiring staff
The secrets of successful goal-setting

The secrets of successful goal-setting

20 April 2018

Setting goals can drive business success – but it doesn’t come naturally to many small business owners. Consultant and author Stephen Barnes shares tips on how to get started, how to set effective goals and how to motivate your staff to reach their targets.

The secrets of successful goal-setting
Dress to impress: How she did it

Dress to impress: How she did it

13 April 2018

She set up her business aged just 21 and now runs the largest privately owned uniform company on the east coast of Australia. We meet Pamela Jabbour of Total Image Group.

Dress to impress: How she did it
What do SMEs really think about their accountants?

What do SMEs really think about their accountants?

26 February 2018

Accountants should be reassured that most SMEs view them as trustworthy. Yet, at the same time, they may wish to reconsider how they can better help their business clients. NAB’s inaugural Australian Accounting Industry Survey offers telling insights into what accountants are doing well – and where they could better respond to what their customers need and value.

What do SMEs really think about their accountants?
Japan: a trustworthy and valuable trading partner

Japan: a trustworthy and valuable trading partner

16 January 2018

Japan is arguably Australia’s most important Asian ally, and its large market of wealthy consumers is a natural target for Australian businesses selling high-quality goods and services. Here are some tips to help you establish successful business relationships.

Japan: a trustworthy and valuable trading partner
League brings extraordinary women together to build businesses

League brings extraordinary women together to build businesses

16 January 2018

In 2009, Sheryl Thai had just started a business and was like any other fledgling entrepreneur: hard-working, idealistic, passionate. Yet she felt alone. What she did next became the basis of a movement that’s helped thousands of women across Australia find their business voice: the League of Extraordinary Women.

League brings extraordinary women together to build businesses
Health professionals, are you making the most of your accountant?

Health professionals, are you making the most of your accountant?

12 January 2018

Could you get more value from your financial services provider? If you only ever talk tax, you could be missing out. Stannards’ Marino Angelini explains changes in the health practice and accountant relationship and why wealth building, cost cutting and asset protection should all be part of the service.

Health professionals, are you making the most of your accountant?
Australia’s rising tide of craft beer

Australia’s rising tide of craft beer

11 December 2017

The craft beer industry has exploded in Australia. Four brewers explain what’s driving demand, where the sector is headed and what others entering the industry might consider.

Australia’s rising tide of craft beer
Don’t let your business data be held to ransom

Don’t let your business data be held to ransom

23 October 2017

Threats like the recent global WannaCry and Petya ransomware attacks are a good reminder of why it’s important to ensure your business data is safe, by confirming your computer’s security updates and patches are up to date, and backing-up your business data regularly.

Don’t let your business data be held to ransom
Tree change? The pros and cons of running a rural pharmacy

Tree change? The pros and cons of running a rural pharmacy

20 October 2017

What does it take to run a successful rural pharmacy? Two business owners – including the winner of this year’s Pharmacy Guild of Australia’s Pharmacy of the Year Award – discuss the challenges and rewards of working in a small town.

Tree change? The pros and cons of running a rural pharmacy
Industry leader on how professional services firms must change

Industry leader on how professional services firms must change

22 September 2017

Traditional law and accounting firms need to take a hard look at their business models and ways of pricing, or they risk getting left behind. The man who brought the term NewLaw to the world and has researched and written extensively on the subject gives five pieces of advice.

Industry leader on how professional services firms must change
Pets are big business

Pets are big business

15 September 2017

At last count, the Australian pet industry was estimated at $8 billion. Business View looks at the changing nature of pet ownership and talks to three businesses tapping into the trend.

Pets are big business
Spotlight on China: Our biggest buyer

Spotlight on China: Our biggest buyer

18 August 2017

As Australia’s most important trading partner, China is one country your business probably shouldn’t ignore. We share tips to help you get started.

Spotlight on China: Our biggest buyer
Digital expense claims no longer a daydream for mid-market

Digital expense claims no longer a daydream for mid-market

8 August 2017

Cutting the amount of time workers spend on administrative tasks can mean big benefits for a business’ bottom line. Yet for SMEs, honing processes like expense claims often have to take a back seat to building the business. Or do they?

Digital expense claims no longer a daydream for mid-market
Millennials a generation of entrepreneurs

Millennials a generation of entrepreneurs

1 August 2017

Millennial SME owners are far more focused on growth and digital platforms than other generations, according to a new report released by NAB. But can they handle the ongoing pressure of entrepreneurship?

Millennials a generation of entrepreneurs
Aussie small businesses set to expand

Aussie small businesses set to expand

17 July 2017

While almost half of SMEs are set to expand in the coming years, they’re feeling the pressure of competition, according to a new report released by NAB.

Aussie small businesses set to expand
From MasterChef to meal-kit king: How HelloFresh is shaking up food delivery

From MasterChef to meal-kit king: How HelloFresh is shaking up food delivery

5 July 2017

HelloFresh doesn’t just deliver food, its very ethos is about bringing people together to cook and eat. So when the global franchise was looking to set up in Australia, management needed a particular set of skills to run the ship. Tom Rutledge, business graduate and former MasterChef contestant, was just the man for the job.

From MasterChef to meal-kit king: How HelloFresh is shaking up food delivery
SMEs redefine success and customers come out on top

SMEs redefine success and customers come out on top

27 June 2017

Customer satisfaction, becoming a viable business and surviving tough economic conditions are the top three moments that matter for Australian SMEs, according to a new report released by NAB. And while almost half of SMEs are set to expand, they’re feeling some pressure.

SMEs redefine success and customers come out on top
Turning small tasks into big money

Turning small tasks into big money

19 June 2017

The gruelling task that moving house can be was the inspiration for the online marketplace startup that’s now grown to be a household name and is attracting big investment. Business View spoke to the co-founders of Airtasker, Tim Fung and Jonathan Lui, about their journey.

Turning small tasks into big money
The moment that changed a business. Business leaders tell – Part 1

The moment that changed a business. Business leaders tell – Part 1

17 June 2017

For Oporto founder Antonio Cerqueira, it was finding the right partner. For entrepreneur Anthony Janssen, it was working on his business, not in it. For Girl Geek Academy co-founder and CEO Sarah Moran, it was backing herself. What was the moment that changed them? Three business owners tell.

The moment that changed a business. Business leaders tell – Part 1
At your service

At your service

14 June 2017

As Australia embraces digital, the business services sector is booming. Nimble and tech-savvy service providers are helping businesses reach their customers by bridging the gaps.

At your service