Professional Services

Industry research and insights for the professional services sector.

Featured stories

How bold leads to sold: The WHITEFOX story

How bold leads to sold: The WHITEFOX story

14 March 2024

The Block’s newest judge, Marty Fox, made his mark shaking up the real estate industry. Today, backed by bespoke NAB support, he’s as determined to do things differently as the day he started out.

How bold leads to sold: The WHITEFOX story

Article

Insights, Trends & Case Studies

Property Market Update & Economic Outlook

Property Market Update & Economic Outlook

13 March 2024

Hear NAB’s senior expert panellists discuss a range of topics to provide key insights to help you and your business prepare for the current property market climate.

Property Market Update & Economic Outlook
2024 Accounting & Financial Planning Report

2024 Accounting & Financial Planning Report

15 November 2023

The outlook for accountants and financial planners is strong. Download the NAB 2024 Accounting & Financial Planning Report to discover the key trends and opportunities, or watch the webinar recording below.

2024 Accounting & Financial Planning Report

Report

Cyber Security Awareness Webinar

Cyber Security Awareness Webinar

25 October 2023

You’re invited to our Cyber Security Awareness webinar on Tuesday 21 November proudly hosted by NAB Professional Services.

Cyber Security Awareness Webinar

Webinar

Value over time: Has hourly billing had its day?

Value over time: Has hourly billing had its day?

29 June 2023

Could the end be nigh for the hourly billing model favoured by many professional services firms? As technology turns the dial towards value-based pricing, we examine the advantages in measuring outcomes rather than hours.

Value over time: Has hourly billing had its day?

Article

New opportunities for regional professional service firms

New opportunities for regional professional service firms

28 March 2023

There’s never been a better time for regional professional services firms to take on their city counterparts. From new recruitment models to technological advances and more, here’s how to make the most of the opportunity.

New opportunities for regional professional service firms

Article

Make your professional services firm a magnet for talent

Make your professional services firm a magnet for talent

28 October 2022

The coming months will be full of opportunity but also challenges for the growing professional services sector. With staffing a critical factor, we identify the trends you should navigate to become an employer of choice in 2023.

Make your professional services firm a magnet for talent

Article

MT: UK and Europe move from bad to worse, RBA today

MT: UK and Europe move from bad to worse, RBA today

6 September 2022

Eurozone bonds yields and stocks falling on the latest jump in energy prices – both oil and gas – following confirmation the NordSteeam1 gas pipeline will remain shut while Russian sanctions are in place.

MT: UK and Europe move from bad to worse, RBA today
Markets Today: Putin ends Goldilocks moment

Markets Today: Putin ends Goldilocks moment

5 September 2022

A goldilocks payrolls report failed to support risk assets on Friday, with equities and the USD quickly reversing on news that Russia was not restarting gas flows through the Nord Stream pipeline

Markets Today: Putin ends Goldilocks moment
The Great Rethink: What it means for professional services

The Great Rethink: What it means for professional services

28 June 2022

The Great Rethink has employees reconsidering what they want from an employer – and whether a job fits with their lifestyle and values. Here’s how professional services firms can factor this into the value proposition they offer staff.

The Great Rethink: What it means for professional services

Article

Key elements of a successful M&A strategy

Key elements of a successful M&A strategy

26 May 2022

Watch as our experts discuss the elements of a successful merger or acquisition, from building a solid strategy to understanding the importance of cultural fit to balancing pricing considerations.

Key elements of a successful M&A strategy

Insight

Property Insights Webinar

Property Insights Webinar

15 February 2022

Peter Loukas, Property Executive NAB presents his insights on the residential property survey.

Property Insights Webinar

Webinar

Growth strategies from high performing businesses

Growth strategies from high performing businesses

9 December 2021

Our NAB Growth Strategies from High Performing Businesses virtual panel discussion provides unique perspectives and practical knowledge to grow your business. Hear from business owners within professional services who have taken advantage of growth opportunities over the past 12 months.    

Growth strategies from high performing businesses

Webinar

Digital marketing strategy: how to get it right

Digital marketing strategy: how to get it right

18 June 2021

It’s do or die when it comes to connecting digitally with today’s consumers. With a recent report revealing many in professional services lack a clear digital marketing strategy, we look at what it takes to succeed.

Digital marketing strategy: how to get it right

Article

NAB Private Melbourne Residential Property Insights Webinar

NAB Private Melbourne Residential Property Insights Webinar

25 June 2020

NAB Private Customer Executive Greg Morris hosts Charter Keck & Cramer Chairman Scott Keck and NAB Valuations Manager Alex Dimou to discuss the Melbourne residential property landscape and share their positive outlook for the market.

NAB Private Melbourne Residential Property Insights Webinar

Webinar

NAB Real Estate Insights Webinar

NAB Real Estate Insights Webinar

8 May 2020

Brett Moore, Customer Executive Professional Services leads a discussion with NAB experts Alan Oster, NAB Group Chief Economist, Dean Pearson, Head of Economics Research and Mark Browning, NAB's Head of Residential Valuations in sharing their view on the varying impacts COVID-19 has had on the Real Estate industry.

NAB Real Estate Insights Webinar

Webinar

NAB Monthly Business Survey: October 2019

NAB Monthly Business Survey: October 2019

12 November 2019

Conditions and confidence each saw a small improvement in the month with conditions edging up 1pt and confidence lifting 2pts – though both remain below average.

NAB Monthly Business Survey: October 2019
NAB Monthly Business Survey: September 2019

NAB Monthly Business Survey: September 2019

8 October 2019

Business conditions rose 1pt in September to +2 index points. This continues the below average run of business conditions but suggests that the trend weakening since mid-2018 has slowed.

NAB Monthly Business Survey: September 2019
NAB Monthly Business Survey: July 2019

NAB Monthly Business Survey: July 2019

13 August 2019

We're seeing below average confidence and conditions. The picture remains unchanged since last month - business sector has lost significant momentum since early 2018 and forward looking indicators don't point to an improvement in the near term.

NAB Monthly Business Survey: July 2019
What do SMEs really think about their accountants?

What do SMEs really think about their accountants?

26 February 2018

Accountants should be reassured that most SMEs view them as trustworthy. Yet, at the same time, they may wish to reconsider how they can better help their business clients. NAB’s inaugural Australian Accounting Industry Survey offers telling insights into what accountants are doing well – and where they could better respond to what their customers need and value.

What do SMEs really think about their accountants?
NAB Quarterly Business Survey: December Quarter 2017

NAB Quarterly Business Survey: December Quarter 2017

8 February 2018

The quarterly NAB Business Survey gives a more in-depth probe into the conditions facing Australian business than the monthly survey, and also provides extra information about how firms perceive the outlook for their respective industries.

NAB Quarterly Business Survey: December Quarter 2017
Health professionals, are you making the most of your accountant?

Health professionals, are you making the most of your accountant?

12 January 2018

Could you get more value from your financial services provider? If you only ever talk tax, you could be missing out. Stannards’ Marino Angelini explains changes in the health practice and accountant relationship and why wealth building, cost cutting and asset protection should all be part of the service.

Health professionals, are you making the most of your accountant?
NAB Quarterly Australian Residential Property Survey Q3 2017

NAB Quarterly Australian Residential Property Survey Q3 2017

13 October 2017

Australian housing market sentiment lifted over the third quarter of 2017, supported mainly by a large increase in the number of property experts reporting positive rental growth in the quarter and continued house price growth in most states.

NAB Quarterly Australian Residential Property Survey Q3 2017
Industry leader on how professional services firms must change

Industry leader on how professional services firms must change

22 September 2017

Traditional law and accounting firms need to take a hard look at their business models and ways of pricing, or they risk getting left behind. The man who brought the term NewLaw to the world and has researched and written extensively on the subject gives five pieces of advice.

Industry leader on how professional services firms must change
NAB Labs Innovation Index 2017

NAB Labs Innovation Index 2017

20 September 2017

Australia’s next phase of growth must be defined by ideas, creativity and execution. Our future lies in our ability to foster a culture of innovation. But how do we measure innovation across all sizes and types of business?

NAB Labs Innovation Index 2017
How Johnson Partners grew by practising what it preaches

How Johnson Partners grew by practising what it preaches

12 April 2016

Hard work, patience, sound recruitment practices and good advice are behind the growth of Johnson Partners, according to Theo Rigopoulos. These attributes have helped the accountancy firm grow tenfold. Now employing 40 staff, it’s in demand with SMEs and high-net-worth individuals.

How Johnson Partners grew by practising what it preaches