PROFESSIONAL SERVICES

Industry research and insights

FEATURED CONTENT

What do SMEs really think about their accountants?

Accountants should be reassured that most SMEs view them as trustworthy. Yet, at the same time, they may wish to reconsider how they can better help their business clients. NAB’s inaugural Australian Accounting Industry Survey offers telling insights into what accountants are doing well – and where they could better respond to what their customers need and value.

Read more

What customers rate in professional services providers: NAB Professional Services Awards 2017 winners announced

The inaugural NAB Professional Services Awards winners were announced on December 12. The awards celebrate the small and mid-sized professional service firms that consistently add value to Australian businesses.

Read more

Industry leader on how professional services firms must change

Traditional law and accounting firms need to take a hard look at their business models and ways of pricing, or they risk getting left behind. The man who brought the term NewLaw to the world and has researched and written extensively on the subject gives five pieces of advice.

Read more

INDUSTRY surveys

Overall sentiment in commercial property markets (measured by the NAB Commercial Property Index) moderated in Q2. The Index fell 4 points to +17 but remains well above its long-term average (+3).

Business conditions strong and businesses have their say on tax.

INSIGHTS, TRENDS AND CASE STUDIES

Overall sentiment in commercial property markets (measured by the NAB Commercial Property Index) moderated in Q2. The Index fell 4 points to +17 but remains well above its long-term average (+3).

Participants in the Professional Services Awards receive independent, verified feedback from their clients, not to mention publicity and a morale boost if they win. Entries open this month and, with a fast and easy application process, there is no reason for your firm not to join.

Business conditions strong and businesses have their say on tax.

Business conditions strong and businesses have their say on tax.

Overall sentiment (measured by NAB’s Commercial Property Index) rose 4 points to +21 in Q1.

The NAB Residential Property Index rose 3 points to +23 in the March quarter 2018 and remains well above its long-term average (+14).

Accountants should be reassured that most SMEs view them as trustworthy. Yet, at the same time, they may wish to reconsider how they can better help their business clients. NAB’s inaugural Australian Accounting Industry Survey offers telling insights into what accountants are doing well – and where they could better respond to what their customers need and value.

Overall sentiment around commercial property (measured by the NAB Commercial Property Index) moderated a little in Q4 (down 1 to +17) but is still well above the long-term average (+2).

Strong improvement in SME business conditions in Q4 2017, while confidence retreated a touch.

The quarterly NAB Business Survey gives a more in-depth probe into the conditions facing Australian business than the monthly survey, and also provides extra information about how firms perceive the outlook for their respective industries.

Articles posted by month