PROFESSIONAL SERVICES

Industry research and insights

FEATURED CONTENT

What do SMEs really think about their accountants?

Accountants should be reassured that most SMEs view them as trustworthy. Yet, at the same time, they may wish to reconsider how they can better help their business clients. NAB’s inaugural Australian Accounting Industry Survey offers telling insights into what accountants are doing well – and where they could better respond to what their customers need and value.

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What customers rate in professional services providers: NAB Professional Services Awards 2017 winners announced

The inaugural NAB Professional Services Awards winners were announced on December 12. The awards celebrate the small and mid-sized professional service firms that consistently add value to Australian businesses.

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Industry leader on how professional services firms must change

Traditional law and accounting firms need to take a hard look at their business models and ways of pricing, or they risk getting left behind. The man who brought the term NewLaw to the world and has researched and written extensively on the subject gives five pieces of advice.

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INDUSTRY surveys

Business conditions strong and businesses have their say on tax.

Business conditions strong and businesses have their say on tax.

Overall sentiment (measured by NAB’s Commercial Property Index) rose 4 points to +21 in Q1.

Accountants should be reassured that most SMEs view them as trustworthy. Yet, at the same time, they may wish to reconsider how they can better help their business clients. NAB’s inaugural Australian Accounting Industry Survey offers telling insights into what accountants are doing well – and where they could better respond to what their customers need and value.

INSIGHTS, TRENDS AND CASE STUDIES

Business conditions strong and businesses have their say on tax.

Business conditions strong and businesses have their say on tax.

Overall sentiment (measured by NAB’s Commercial Property Index) rose 4 points to +21 in Q1.

The NAB Residential Property Index rose 3 points to +23 in the March quarter 2018 and remains well above its long-term average (+14).

Accountants should be reassured that most SMEs view them as trustworthy. Yet, at the same time, they may wish to reconsider how they can better help their business clients. NAB’s inaugural Australian Accounting Industry Survey offers telling insights into what accountants are doing well – and where they could better respond to what their customers need and value.

Overall sentiment around commercial property (measured by the NAB Commercial Property Index) moderated a little in Q4 (down 1 to +17) but is still well above the long-term average (+2).

Strong improvement in SME business conditions in Q4 2017, while confidence retreated a touch.

The quarterly NAB Business Survey gives a more in-depth probe into the conditions facing Australian business than the monthly survey, and also provides extra information about how firms perceive the outlook for their respective industries.

Sentiment towards Australian housing market positive in Q4, but confidence wanes. NAB’s view for 2018 largely unchanged, but degree of moderation ramped up.

Could you get more value from your financial services provider? If you only ever talk tax, you could be missing out. Stannards’ Marino Angelini explains changes in the health practice and accountant relationship and why wealth building, cost cutting and asset protection should all be part of the service.

The inaugural NAB Professional Services Awards winners were announced on December 12. The awards celebrate the small and mid-sized professional service firms that consistently add value to Australian businesses.

Dr Lyn Bishop fought battles on all fronts to establish Sheldon College. Her entrepreneurial approach to education created a successful independent school in just 20 years, and here she details the challenges and obstacles she overcame along the way.

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