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INSIGHTS, TRENDS AND CASE STUDIES

NAB Online Retail Sales Index rapid growth accelerated again in April

Our data mapping suggests that the ABS retail trade measure will fall 5.3% in April.

Our NAB Online Retail Sales Index data indicates that the rebound in online spend continued in March, with a large jump in sales.

E-commerce has been impacting the sales of bricks-and-mortar for years but the arrival of COVID-19 has accelerated changes in shopping behaviour. 

NAB cashless retail sales data for March shows wild swings across industries in response to the Coronavirus crisis.

The implementation of social distancing has meant some businesses are reviewing their customer interactions at the point of payment.

Our NAB Online Retail Sales Index data indicates that there was a rebound in online spend in February.

Our latest transaction insights paper includes recommendations for managing credit card rejections and provides clarity on the credit card authorisation process.

Our forecast points to a substantial rise in the ABS retail sales measure in February (+0.6% m/m), but there is very little to celebrate.

Our data indicates that there was a contraction in online retail sales spend in January relative to December.

Our forecast points to a moderate rise in the ABS retail sales measure in January (+0.2% m/m), following an underwhelming end to 2019.

Our NAB Online Retail Sales Index data indicates that, while slowing slightly, growth continued in December.

Our forecast points to a negative (-0.1% m/m) print for December, in line with our view that the strong November ABS print largely represented Christmas spending brought forward by expanded Black Friday sales.

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