Overview

• 4 in 10 Australians have been contacted by their bank about a potential scam in the past year. 1 in 2 view this as helpful and 3 in 10 want more.
• Once contacted, 3 in 4 took action to prevent a potential loss.
• 7 in 10 are more likely to ignore or delete suspicious calls, emails, texts or links compared to a year ago.
• 1 in 2 are “very likely” or “likely” to sign up for a bank verified digital ID.

For further details, please see NAB Consumer Insights -Scams (March 2024)