Health represents one of the largest and fastest growing sectors of the Australian economy. This insight paper has been prepared by NAB Health to address current issues and trends emerging in the Australian Aged Care Services sector. In this paper we’ve touched on some of the current market factors as well as government initiatives aimed at assisting aged care operators.

We’re entering a new age of innovation in care. Given ageing populations worldwide are pushing traditional models beyond their capacity, the fundamentals of the sector will require it. In this new era, governments and certain health organisations have recognised the need to refocus on the
consumer, thereby delivering a more holistic and coordinated approach to care services. People in care and their families know what they want, and are asking for it.

NAB Health has conducted extensive market research (via its work with Fjord Design and Innovation,1 an arm of Accenture) that has assisted in formulating fundamental design principles to underpin a future Australian health ecosystem.

These principles are based on an individual’s view of health
care and include the desire to:

• make life easier and more convenient for me
• respect me in the relationshipprovide me with confidence along my journey
• have transparent access to information
• let me take ownership
• empower me

Governments around the world are encouraging patient-centred, outcome-based operating models intended to drive efficiency. Understanding the demand and supply curve assists us to understand why this model is preferred.

Download the full report below:

• Insights: Aged services 2015

Disclaimer
This document has been prepared by National Australia Bank Limited ABN 12 004 044 937 (AFSL 230686) (“NAB”) for information purposes and does not constitute financial product advice. This is not an offer to buy, sell or provide any product or service described herein. So far as the law allows, neither NAB nor its related bodies corporate or any of their officers, employees, agents, advisers or contractors (collectively, “NAB Parties”) warrants or represents that the information in this document is accurate, reliable, complete or contemporary. To the extent permitted by law, the NAB Parties shall not be liable for any loss or damage which may be suffered by any person relying upon this document or any Information (including by way of negligence or misrepresentation) arising from or in connection with information contained in this document.

All banking and payment solutions services solutions are provided by NAB. Medfin Australia Pty Ltd 89 070 811 148, Australian Credit Licence 391697 (Medfin). Medfin is a wholly owned subsidiary of NAB and part of the NAB Health specialist business.