Many Australian SMEs are already actively investing time and money in emerging technology solutions such as AI, machine learning IoT, and automation to help run their business operations. But understanding & investment varies widely by industry, with Finance, Business & Personal Services leading the way. Productivity gains & less admin are viewed as key opportunities, but barriers remain, particularly around training.

NAB’s findings are based on the survey responses from a representative sample of over 700 Australian SMEs.

For more information, please see the full report SME Business Insights – Artificial Intelligence (March 2024)