This new NAB Business report reveals the key expectations of small to medium sized businesses over the next 12 months.
Against a backdrop of recent tax cuts and the potential for interest rate declines in the coming months, NAB asked over 600 SMEs to bring out their crystal ball and take a look at what they believe lies ahead for their business.
Business owners and managers addressed many of the biggest forces likely to shape their outlook including any changes in the costs of doing business, adoption of AI and other technologies, availability of suitable labour, profitability, revenue, efficiency & productivity, cybersecurity & scam risks, and their expected investment to mitigate them, level of red tape, investment in climate solutions, customer loyalty & retention, customer demand and number of employees over the next 12 months.

The findings suggest that while SMEs see ongoing challenges ahead, they also see opportunities and many plan to be proactive about cost-reduction and revenue-generation to continue to thrive, grow and adapt.

For more information, please see the full report SME – What is Australian Business expecting in 2025 (Q4 2024)